Review Time
I paid for parking, and my vehicle was captured near the payment machine, indicating that CCTV would have recorded my transaction. However, my appeal was denied because their system failed to link the payment to my vehicle registration. No effort was made to check the CCTV footage or to show any leniency, despite my bank statement proving payment. In the end, I settled the reduced charge just to alleviate the stress this situation caused. It felt more about strict policies than about fair treatment. I will steer clear of parking facilities managed by this service in the future. Completely let down and feel cheated. January is already a difficult month as it is.
I used my card to pay for parking, which is traceable. I entered the first letter of my registration (G), but the machine malfunctioned and took me directly to the payment section, so I paid for my parking by card. A few days later, I received a £100 parking penalty from the company. I appealed, but my appeal was rejected. This feels like a major scam, and I will never use this parking facility or the nearby shops again! It's outright theft and completely unacceptable.
I paid for three hours of parking and provided my credit card transaction as proof, but they claim they cannot find evidence of my registration number. Being heavily pregnant and driving a new car, I might have mistyped it. However, since they didn't lose any earnings, I don't understand why my appeal was denied. I emailed them for clarification but couldn't reach anyone by phone, which adds to my frustration.
I paid for my parking using a card, and while entering my registration number, the machine malfunctioned and took me directly to the payment section. A few days later, I received a £100 parking penalty. My appeal was rejected. This feels like a huge scam, and I will never use this parking lot or the nearby shops again! It's outrageous and completely unacceptable.
I made an error entering my registration number while getting a parking ticket, but I paid correctly for my parking period. After sending proof of payment, my appeal was denied. Now I face a £20 fee or the risk of £100! This company seems more focused on profits than on customer service.
I paid £1.80 for parking, displayed my ticket, but weeks later received a letter claiming I hadn’t paid. Despite providing proof, they changed their story. They harassed me with threats and even tried to pressure me into settling for a reduced fine. Eventually, they took me to court, where the judge dismissed their case, recognizing my evidence. This company caused me months of stress over something I had already paid for. I advise others to keep all documentation and stand firm if you're in the right.
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