nationalexpress.com

4.2
4.2 Based on 1.1K reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.2

/
5

1.1K Reviews

5 Star
65%
4 Star
11%
3 Star
6%
2 Star
4%
1 Star
14%

Filtered Reviews

Filter Reviews

Review Time

Mercy Monjol
Respectful and speak calmly to…

Respectful and speak calmly to customers. Excellent in keeping to time.

5
Date of experience: Nov 20, 2025
Ibolya  Harmath
Booking was straight forward

Booking was straight forward. Experience was quick and easy.

5
Date of experience: Nov 20, 2025
customer
Very good service and good price

Very good service and good price. The driver was pleasant and professional

5
Date of experience: Nov 20, 2025
Excellent service in all respects.

5
Date of experience: Nov 20, 2025
Janette Taylor
Getting home earlier.

Getting home earlier.Kind lady asked if anyone else wanted Nottingham...I shown my ticket...she said get aboard. It was an earlier bus and I was so grateful, it was freezing in Leicester.However mum is getting older and I nearly had to book a taxi to get to Louth bus station...its a 10 min drive and they wanted to charge £37. Because it was snowing and the 1st local bus gets to Louth Bustation 5 mins after you have already departed..which makes traveling around Lincolnshire a nightmare.

5
Date of experience: Nov 20, 2025
Ease of booking

Ease of booking, good prices and reliability.

4
Date of experience: Nov 20, 2025
Bifa Fa
terrible experiences

Massive delays I’ve experienced within the last four weeks that I tried it twice.Suffocating air condition on board.None of the power plugs were working on the coach! I had 3 hrs delay and no charge on phone to contact my family.

1
Date of experience: Nov 20, 2025
User of Service
Quick and easy,

On line booking was quick and easy.

5
Date of experience: Nov 20, 2025
A. McGhee
Super service lovely driver!

5
Date of experience: Nov 20, 2025
Aelred
Perfect in every way

5
Date of experience: Nov 20, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More