Name: nationalexpress.com
Telephone: 03717818181
Rating: 4.2

Carol Brown Guest

3 months ago

Reliance

Reliable and easy to book. Great experience for me.

Date of experience: Nov 20, 2025

customer Guest

3 months ago

I have cancelled my tickets 1 week…

I have cancelled my tickets 1 week before but still i didnot get my refund

Date of experience: Nov 20, 2025

Blessing Guest

3 months ago

The bus was delayed countless times

The bus was delayed countless times, I couldn't wait as I needed to arrive on time for an interview.I tried to cancel and get a refund as I bought a fully flexible ticket but couldn't do that as well on both the App and the website.It is quite said and I am not happy with National Express at all.

Date of experience: Nov 20, 2025

Steve Janes Guest

3 months ago

Website easy to us, Great price with no hassle

I was looking a the best way to get from Birminham to Gatwick airport, Didn't fancy driving and parking there, so a coach was a good alternative.The web site was easy to use. Plenty of departure and return times to choose from, each day. The price included decent hold and carry on luggage, per person.. Was a great price for two, including the return to Birmingham

Date of experience: Nov 20, 2025

Jacqui Kent Guest

3 months ago

I bought a coach card

I bought a coach card, first time using it, didn’t see where I should have added it so got no discount, Very disappointed!

Date of experience: Nov 20, 2025

michael deacon Guest

3 months ago

Not information on delays

Not information from national express as to why they are delayed

Date of experience: Nov 20, 2025

EA Guest

3 months ago

The heater was broken

The heater was broken, we were freezing inside

Date of experience: Nov 20, 2025

Mrs Woods Guest

3 months ago

The coach to London was on time

The coach to London was on time, comfy and had good facilities. The return was delayed by heavy traffic and a diversion to Beaconsfield to pick up stranded passengers from a broken down coach: not ideal!