natuzzi.com

4.7
4.7 Based on 363 reviews

Natuzzi Italia blends design, functions, materials and colors to create harmonious living. We are devoted to harmony. A gentle word that holds a powerful heart, beating with new life. We are moving energetically in the name of beauty, joie de vivre, res...

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Average Rating

4.7

/
5

363 Reviews

5 Star
90%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
8%

All Reviews

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Review Time

Helen
David at Trafford Centre was really helpful and knowledgeable on the range of sofas for sale and als

David at Trafford Centre was really helpful and knowledgeable on the range of sofas for sale and also the options available in the sofa and added extras available. We bought three and two seater recliner. No pressure salesman. Very helpful and courteous.

5
Date of experience: Feb 28, 2026
Jimmy Mac
Liam was fantastic, didn't really know what we needed, but when when we gave him the sizes we needed

Liam was fantastic, didn't really know what we needed, but when when we gave him the sizes we needed he showed us every combination which was great. Eventually settled on a suite that suited our needs. So ordered it and looking forward to our delivery. Thank you Liam.

5
Date of experience: Feb 11, 2026
Iwarm51
Great experience overall!

I had a wonderful experience during my visit.

5
Date of experience: Dec 25, 2025
Abraham
Helpful assistance made for a smooth purchase...

The representative was very helpful, contributing to a positive purchasing experience.

5
Date of experience: Dec 25, 2025
Pere_Nawel
A negative start turned into a great experience thanks to the representative

Our visit began unfavorably when the representative closed the door on us. However, Tabby remained calm and assisted us throughout our order. Well done, Tabby! You made us feel comfortable and helped us complete our order. I highly recommend Tabby at the service.

5
Date of experience: Dec 24, 2025
Millie
Fantastic experience at the showroom...

I had a fantastic experience at the showroom with the representatives. They were very helpful and knowledgeable.

5
Date of experience: Dec 22, 2025
Reggie C.
A rocky start transformed by excellent service...

Although our experience began poorly with the representative shutting the door on us, Tabby was calm and composed, guiding us through our order. Great job, Tabby! You turned our discontent into comfort and helped us place our order. I would definitely recommend Tabby at the service.

5
Date of experience: Dec 20, 2025
Rosalind P.
Sofa not suitable for our needs.

Our costly sofa is not serving its intended purpose! While I see many positive reviews here, it seems they are mainly due to the service at the time of purchase. We've had our corner sofa for under three years, paid a significant amount, and even took out an extended warranty. Yet, the company claims the wear is our fault. We are just two working adults using it lightly in a clean, smoke-free home. The sofa has developed fraying and splitting in multiple cushions. After three months of correspondence, the company has refused assistance, not even sending an inspector or providing requested information. I plan to seek legal advice as I believe I have a case based on consumer rights. I would expect at least some assistance with repairs. A friend in the furniture industry assessed it and indicated that the fabric and design are flawed. If I could rate them lower than one star, I would, due to both the quality issues and their after-sales attitude.

1
Date of experience: Dec 19, 2025
LF86
Avoid purchasing from this company

We ordered two sofas, a dining table, and six chairs. Communication from the store team regarding delivery was nonexistent. The delivery occurred in parts over several days without any notice, and the table was faulty (it doesn't extend, which we needed for the holiday!). A replacement was supposed to arrive today but did not; instead, I received a late text from the delivery representative, the only person who communicated with me. Now, there is no sign of the replacement table, and I am extremely disappointed with the lack of customer service.

1
Date of experience: Dec 18, 2025
Pikatchu12458
Knowledgeable staff member made a difference...

The representative was knowledgeable and a great asset to the team.

5
Date of experience: Dec 15, 2025

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Business Details

  • Natuzzi Italia blends design, functions, materials and colors to create harmonious living.

    We are devoted to harmony. A gentle word that holds a powerful heart, beating with new life. We are moving energetically in the name of beauty, joie de vivre, respect for others and the environment around us.

    Beauty makes us happy.
    Harmony will unite us.


    ITALIAN SOUL

    The culture of beauty, the passion for the arts, the philosophy of good living, all of them belong to the history of our country. As a matter of fact, Italian style has always stood out in the world of fashion, design, architecture, furnishing and decoration. It is an innate and precious heritage, which inspires and guides all of Natuzzi Italia creations.

    MEDITERRANEAN INSPIRATION

    Puglia and Mediterranean culture are certainly the starting point of the inspirational journey of every Natuzzi Italia creation. It is the landscape of the soul, a cosmopolitan soul, where a perpetual intermingling has generated boundless beauty and a lifestyle that continues to be an inspiration for many.

    DESIGN EXPERIENCE.
    BLENDING PEOPLE

    The strength of Natuzzi Italia lies in the fusion, in the blend of different ideas, sensibilities and experiences. A way to put mankind at the center of the company’s production philosophy. This is how the collaborations with international designers invited to interpret Natuzzi Italia’s living philosophy takes form. A mosaic of contemporary style, that leads those who observe it to get lost in its colours, light and beauty.

    INTERIOR DECORATION

    Natuzzi Italia research is driven by total design solutions that pursue harmony in every product and space we create. At this stage harmony takes shape into spaces creating engaging and immersive experiences, through integrated and contextualized furnishing solutions identified according to individual needs.See more

  • email info@natuzzi.com
  • call +390808822111
  • language https://natuzzi.it

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