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ncd.com

ncd.com

5
5 Based on 282 reviews

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Average Rating

5

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5

282 Reviews

5 Star
100%
4 Star
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2 Star
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1 Star
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Review Time

Sharon Kassity
October’s customer service skills were…

October’s customer service skills were excellent.

5
Date of experience: Dec 11, 2025
t Wil
Ms.October was very pleasant and…

Ms.October was very pleasant and helpful person. She answered all my questions and made the process super easy.

5
Date of experience: Dec 10, 2025
Alan
October was extremely polite

October was extremely polite, respectful and helpful. Excellent customer service.

5
Date of experience: Dec 09, 2025
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Bob Barber
I spoke to the representative today

I spoke to the representative today. She explained all the options and how the program works. It was done in a very business like manner

5
Date of experience: Dec 08, 2025
Tammy Copley
Great customer service

5
Date of experience: Dec 08, 2025
Pamela Jordan
WARNING WARNING WARNING!!!!

WARNING WARNINH WARNING!!!!DO NOT WASTE YOUR MONEY. They are the absolute worst in submiting a claim and getting a Prior Authorization. While the agents are very nice and try to help you but ultimately they are not supported by NCD.They ask for such ridiculous questionnaire, that is required from the dentist. NO ONE CAN RESOLVE THE ISSUE. POOR CUSTOMER RESOLUTION with MetLife. Be warned before spending dollar for this insurance. Fyi: this company is backed by MetLife.

1
Date of experience: Dec 04, 2025
Deborah Burkholder
Audrey C was outstanding

Audrey C was outstanding. She answered most of my questions before I even brought them up. She emailed me a few of the information sheets I wanted. Very thorough, professional and friendly. Thank you!

5
Date of experience: Dec 04, 2025
Dionne
I called customer service spoke to Mrs

I called customer service spoke to Mrs. October. She is an AWESOME customer service representative. She has excellent customer service skills, very explanatory about the different plans. She helped me resolve my issue. I would HIGHLY recommend others to her. Thank you so much for your help Mrs. October

5
Date of experience: Dec 04, 2025
Don D
Audrey was prompt in returning my call…

Audrey was prompt in returning my call and providing quality customer service

5
Date of experience: Dec 01, 2025
MaryAnn Zack
Jennifer was pleasant and professional

Jennifer was pleasant and professional. She really helped me

5
Date of experience: Dec 01, 2025
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