needleandthread.com

4.4
4.4 Based on 60 reviews

Needle & Thread. An ultra-feminine contemporary womenswear brand for your every moment. Exclusive collections and styles. Shop Needle & Thread dresses, gowns, tops and skirts with next day delivery....

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Average Rating

4.4

/
5

60 Reviews

5 Star
84%
4 Star
2%
3 Star
2%
2 Star
2%
1 Star
11%

Filtered Reviews

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Review Time

Great design and superior quality

Great design and superior quality, as well as great fit. Delivery was quick.

5
Date of experience: Nov 21, 2025
Trelancest Developments
The response was great and very quick,

The response was great and very quick,

5
Date of experience: Aug 14, 2025
Good customer experience

Beautiful dress and true to size, just not exactly the colour I needed so unfortunately had to return. Returns process very easy and queries I had were answered kindly and promptly by customer service, which is rare these days.

5
Date of experience: Aug 13, 2025
carolyn davies
Beautiful clothes with lots of choice…

Beautiful clothes with lots of choice of sizes. Placing an order is very easy and straightforward and delivery is quick.

5
Date of experience: Aug 12, 2025
Ashley White
Bloody awful sizing

The dress I ordered was beautiful- it arrived quickly - however despite ordering the size I usually am and fitting in other designs from needle and thread the same size, it was TINY! I have returned the dress after also having to pay for my own postage to return for a refund. I really do think it’s unfair that due to the sizing inaccuracies at needle and thread customers should have to pay return costs.

3
Date of experience: Aug 11, 2025
Michelle Stafford
Fabulous experience!!

Fabulous experience buying a needle and thread dress via the try before you buy option.I picked 4 dresses and Anita turned up at my house with them all. I bought one and she took the other 3 away.Great service. Great dress. Anita was fab too!

5
Date of experience: Aug 09, 2025
Justine Langford
Wonderful customer service!

Wonderful customer service!I really appreciated the customer service - responsive and so helpful.Beautiful dress, fast delivery, and a fantastic “try before you buy”.

5
Date of experience: Aug 06, 2025
Fantastic service

Fantastic service. Went smoothly all the way.Love the try before you buy. Had to return for smaller size. No problems. Beautiful dress.

5
Date of experience: Aug 06, 2025
GLo Mj
Amazing dress

Amazing dress! Even better than the pictures!!

5
Date of experience: Aug 05, 2025
Lucy Carlyon
Dress was beautiful just unfortunately…

Dress was beautiful just unfortunately a little bit too small. Try before you buy feature so incredibly helpful!

4
Date of experience: Aug 05, 2025

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