Review Time
I accompanied my mother today who had an appointment for 12pm with Bianca in order to go through the process of sorting her will out. We arrived at 11:55am to reception where we were seated and after a short period we were taken to a meeting room. By 12:30pm there was no sign of the solicitor and by 12:55pm still no one had arrived. At this point we got up and walked out. No communication as to what was happening or why the solicitor was late coming. After being recommended by family to use Nelsons and seeing the good reviews we obviously came to the conclusion this was the best solicitors to use but going on my experience I can safely say we will not be recommending them. Would like to add aswell no communication has been made by them to apologise for this.
I used nelsons after being reccomended by another firm who was unable to deal with my case.Ronny tang from the contentious team was appointed to lead my case to sort a dispute over my late fathers estate with a sibling.Ronny was efficient and got the result i wanted. I would highly recommend nelsons and Ronny for any simular cases.
Nelson’s solicitors or Else as they were, are absolutely useless. Used them for a case and not only did it cost me a lot of money on there bill but my original offer of compensation I was offered before I got these involved I lost that as well!!After I spoke to a solicitor there who said I was owed considerably more, he said leave it with he would write a letter and that would trigger a larger payout, so I left it in his hands…… it took him nearly 12 months just to write a letter. The company who owed me the money just ignored his email!! then in the end the solicitor wouldn’t get in touch with me, only to pay his bill after that he ignored my calls and emails he was always busy never, unfortunately he wrote one letter for me and the company who owned my the money then ignored me so I lost there original offer. In the end I found out the solicitor who was responsible for my case had left the firm, he didn’t tell me he just went! Absolutely terrible. Awful company wouldn’t use them for write a message board never mind anything legal!!!All else or Nelsons were concerned about was getting their pound of flesh for the letter which cost the best part of a £1,000.So with the £4,000 I was offered before I spoke to the solicitors and their bill £1,000 I lost £5,000.Rather than just excepting the £4,000 they originally offered me. A lesson solicitors only care about them self’s they promised me everything and I got nothing. I really wish I accepted company’s original offer of £4,000 and not got any solicitor involved. Especially not these!!!!This case started in 2023 and was with them over 12 months!
I've been using Nelsons since 2022 for mainly advice with multiple work pensions that I have accumulated during my career. The advice and support from Samuel Cawley has always been excellent, including with a work pension, which Nelsons weren't managing at the time. The (ongoing) advice is always clear and well-explained and all questions and alternative options are discussed providing a very thorough service. I would absolutely recommend them for this type of financial work.
I've been with Nelsons since 1990. Mainly with the Financial Investment people. Generally I've been pleased, although sometimes there have been some bloopers! Finance is a weird thing, because you never know if you could have done better somewhere else! But they are nice people to deal with, so the bloopers just about get sorted, eventually...
This has been my first experience with Nelsonslaw, but not with the person I dealt with, which helped considerably in my eventual decision to use this company.My affairs are now in the hands of this company and I have every confidence that they will continue to be handled in a professional and efficient way.
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Nelsons was formed in 1983 and we have since grown to become one of the leading law firms in the East Midlands with offices in Derby, Leicester and Nottingham, providing support and advice to businesses, individuals and families with their legal and investment needs.
We are recognised by independently researched publications, such as the Legal 500 and Chambers & Partners, and feature in The Lawyer’s UK 200 Annual Report of the UK’s largest 200 law firms.
Combining specialist expertise with outstanding service, we advise on:
For businesses
- Banking and finance
- Business agreements and contracts
- Business disputes
- Charity services
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For individuals
- Accident and injury claims
- Children law
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- Employee rights
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- Independent financial advice and wealth management
- Inheritance disputes
- Landlord and tenant disputes
- Medical negligence
- Planning applications and appeals
- Property disputes
- Wills, probate and trustsSee more
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