Review Time
As many have said before me, this is a scam site. I’m only reviewing in hopes that I can prevent others from fraud. After my purchase, my info was sold to other companies. Our email was flooded with junk, and within 24 hrs money was wired from our credit card. This website needs to be shut down.
Wish I can give a zero star here. Put 2 orders in during black friday sale. One order didn't receive the promotional saber. Said it was automatically added to the order no promo required. And the other order just received a Promotional item. Did a B1G2.. Unfortunately it doesn't even light up. When you respond to my review have a good explanation to my fiance how come we're not having light sabers at the wedding now.
Chatted with them for a while on the free sabers they offer got some examples, was told to trust the staff and their choices to match the ascetic of the Vengeance Hilt by quality and design... welp I got met with a Walmart flashlight as a hilt for one of them. Tried to chat with them again to express my distrust and dislike and was met with a sorry for you luck attitude... next time I will be buying from RX sabers where I get to choose my free hilts.
1. Ordered saber2. Waited several days 3. Inquired via email as to if and when it would ship. Received response to "Just wait, they meticulously test the product before shipping.4. Finally received saber.5. Turned on saber, speaker was blown. Making horrible cracking sounds. 6. Tested other features, unable to adjust volume, no drag mode (profie 2.2) and a few more were missing.7. Checked SD card, sound files were there, config file wasn't finished only had swing and clash programmed. 8. Contacted support, 5 days and still trying to get them to get with the program as they only reply to emails once a day.
Scam company, found website online and the sabers looked decent on the page but once received in person the sabers did not look like the pictures online and felt extremely cheap. In the process of a refund now, good thing I used my credit card, these people are a nightmare.
These sabers are assembled hastily, and you can tell. I have yet to recieve a saber from them that doesnt have some issue. My latest order was for black friday and i got the kestis bundle, but boy was I let down. The saber itself is massive in size, but it was defective from the get go, as was the "free saber", and they are both basically paperweights. Customer service is a joke, as they have to "talk with the engineers". Here's an idea, replace the products and let the engineers figure it out when the returns come back,
Ive just received my second saber order from them without a hitch. The shipping is fast and got to me from China to the U.K within 10 days! Great selection of sabers and unlike some other saber stores they are well stocked. Ive experienced zero hitches when using them. All packages have arrived on time. Im definitely going to use them again. Highly recommend
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