Review Time
My partner bought these shorts and while they felt lovely when first pulling out of the package within two wears (5km runs so nothing crazy) they have pilled in between the thighs in an extreme way. They will be thread bare within about 10 wears I would expect. Absolutely crazy for such an expensive product that claims to be premium. Premium pricing without premium quality clearly.
This tends to happen when using shorter fabric fibres as they are more prone to breakage. Fabrics made with shorter fabric fibres are also much cheaper and not of high quality.
I'd recommend buying any other cotton shorts and some merino underwear instead of these.
My partner has contacted the company trying to rectify this situation and has basically been told "sucks to suck". So bad customer service too with no accountability for a faulty/bad product.
My partner bought these shorts and while they felt lovely when first pulling out of the package within two wears (5km runs so nothing crazy) they have pilled in between the thighs in an extreme way. They will be thread bare within about 10 wears I would expect. Absolutely crazy for such an expensive product that claims to be premium. Premium pricing without premium quality clearly. This tends to happen when using shorter fabric fibres as they are more prone to breakage. Fabrics made with shorter fabric fibres are also much cheaper and not of high quality. I'd recommend buying any other cotton shorts and some merino underwear instead of these. My partner has contacted the company trying to rectify this situation and has basically been told "sucks to suck". So bad customer service too with no accountability for a faulty/bad product.
Speaking the truth is the only way forward and the products at Nero are hands down the best quality I've experienced so far. Dont worry about boujee brand names! If you want comfortable, soft ,breathable shorts for Gym, Running or just lounging at home these are the ones. Merino wool hits different let me tell you since owning hybrid mayerial shorts for over 20 years for training etc these shorts are already 5 pairs up in my wardrobe. Worn daily and couldn't be happier. If youre looking for that change guys this where you start.
Ordered on line from New Zealand on 6th February arrived early morning on 19th. Tracking worked well. Medium fit was a ‘medium’ and the feel so far is good 😊. For my own preference I would really like a 3” leg to be available as we are outside a lot walking/running and prefer to get sun on more of the leg. Pockets are handy as is the zipped key pocket.Great service.
Deceptive billing for foreign buyers! When products are in the shopping cart, there is literal banner at the top that says “Import Duties and Taxes Included”…Paid with Apple Pay and the total jumped from $227.50 to a whopping $300.67. Why? Taxes and duties. I emailed them to request that refund and included the website screenshot of “Import Duties and Taxes Included.” They tried to blame Apple Pay, “That is the total Apple Pay authorizes and captures.” So I inquired about cancelling the order and re-ordering to pay without Apple Pay. Easy fix, right? Wrong. 26 minutes after they emailed to say they were sending the order, I got a response saying, “No, cancelling and placing the order again would not avoid taxes and duties. If the shipment is going to the same destination, any applicable import VAT, duties, and carrier handling fees can still be charged. So I would not recommend cancelling.” So they are dishonest about “Import Duties and Taxes Included.” (…Otherwise they are at best disingenuous or sloppy on their website leaving a 30% surprise extra charge). I’d give 1 star, but they were: 1) responsive to emailing, which seems rare these days; and 2) on the assumption these are the greatest $150 CAD exercise shorts known to man (unknown since not received yet), which is more than the cost of my designer jeans. For “genuine” “verification” Order #23348 placed on 17-Feb-2026.
The best gym shorts in the world! Had a minor issue with an order and the customer service team were really quick to fix it for me. I live in these shorts since I first ordered them 4 months ago. I've just placed a second order to buy more so I can have some to lounge around the house in. Buy these shorts, you won't be disappointed! I could not recommend them enough!
We had a bad experience with another brand that marked our order as delivered even though we never received it, and they refused to replace it. This team handled everything seamlessly and made the process incredibly easy. Amazing customer service and support—couldn’t be happier with the outcome!
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