Review Time
I ordered to pairs of 7" merino wool shorts. Unfortunately, the original order was lost and wasn't received on my end. Nero was great sending the replacements with no questions asked. The shorts arrived yesterday. They are very well constructed, stylish and comfortable. I was very pleased with the assistance from Jeremy at Nero. Nero is highly recommended.
The team at Nero are amazing! I have to call out Jeremy from support, he's a legend! So fast to respond and sort my sizing return and resend. True test of quality is how you handle things when it doesn't all go to plan. The Nero team met my expectations of actions and exceeded them in response, politeness and willingness to fix things fast from the other side of the world.
Total scam. Spend all their money on advertising on social media but you will never get your order. I am in Chicago and their warehouse is in Indianapolis. Over a week later, I still don't have my very expensive shorts. They cut every corner they can when it comes to shipping and you end up waiting for your gear forever. I would recommend trying any other company.
I bought two pairs of the lined gym shorts in large, they came all the way from the UK to Australia but they were too big. Not a problem, Nero sent me a return label and swapped them out. THEY ARE THE BEST THINGS I HAVE EVER WORE TO THE GYM. I saw a review saying these on merino wool and cotton, they’re actually polyester. That is not my experience at all. You have to take a little bit of care while you’re washing them, but honestly, these shorts have made me want to upgrade all of my gym clothes.I will absolutely be buying more.
The black shorts I bought (their flagship item) are relatively expensive and consist of a merino wool inner and cotton outer layer. Nero promotes these as a premium product, but within three months of light wear the black has faded significantly and even discoloured to reddish-brown patches - something I would usually associate with low quality dyes and/or construction. Very disappointing and frankly feels scammy
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