Name: nfg.com
Telephone: 000000000
Rating: 4.9

Ezzie Partyka Guest

Once again I lucked out in getting…

Once again I lucked out in getting another excellent representative in Katie (Katy?) when I called in on the Nassau Re line for claims. I didn't understand why I needed to send the originals back to you all. In addition, I had noticed that my policy, also quite old, was in my name without my first name (now required by Medicare/Humana). She will be sending me a name change form & separate paper work to get my beneficiary revised to remove my now deceased husband's name and put our daughter's name as primary beneficiary dated 1 day after my name revision date. In addition, Katie said I should mail these items separately from all the paperwork and original policies which Matthew had with me as primary beneficiary and our daughter as secondary. Katie made the answers to all my questions perfectly clear and made them make perfect sense with kindness and patience. Such a pleasant voice: a great Nassau Re representative. Ezzie Carlotta B. Partyka

Date of experience: Nov 07, 2025

Darlene Guest

3 months ago

The young lady

The young lady, I guess she is young. Anyway she was very helpful. And answered all of my questions. And was passion. And offered to help when I received my forms, if I don’t understand.

Date of experience: Nov 07, 2025

Dennis Guest

3 months ago

log on help

Haley , the Nassau rep, helped with a log on problem that I created. She was able to help me fix the problem. Her guidance was accurate and my problem was solved in like 10 min.

Date of experience: Nov 07, 2025

Michelle Koss Guest

3 months ago

Elizabeth as always is literally my…

Elizabeth as always is literally my favorite person to get on the line when I call in. She is just so personable and knows her stuff. I really enjoy speaking with her each time and I feel like I know her for 10 years! Thumbs up times 10! Thank you Elizabeth.