fenixprotect.com

3.5
3.5 Based on 160 reviews

Vehicle Service Contract Provider...

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Average Rating

3.5

/
5

160 Reviews

5 Star
53%
4 Star
7%
3 Star
4%
2 Star
1%
1 Star
35%

All Reviews

Filter Reviews

Review Time

Dan Gilmore
I received an "official looking" letter in the mail stating that the previous owner of my property h

I received an "official looking" letter in the mail stating that the previous owner of my property had "secured" a home warranty, and that my "mortgage lenders requirements for my current loan may require a home warranty to stay in place at all times to stay in compliance".
The joke is on Fenix. I bought the property with cash, no loan. The previous owner was my mother-in-law and the building on the property isn't a residence.

1
Date of experience: Feb 26, 2026
Kathy L
I received “Immediate Response Needed” letter that is designed to terrify and bully older people int

I received “Immediate Response Needed” letter that is designed to terrify and bully older people into calling and giving information to purchase unneeded insurance. This practice is abhorrent!! The letter uses language like “This NOTICE is to inform you we have been trying to contact you…about the property’s home owner insurance located at (my address) secured by **CONVENTIONAL HOME LENDER…”. If I weren’t as skeptical as I am, I could have easily been scared into calling. We all know that insurance agents are bullies and do not care about the insured. This company is corrupt.

1
Date of experience: Jan 26, 2026
Ginny Kelly
Misleading Home Warranty Letter

I received a letter regarding a home warranty that seemed intentionally crafted to deceive homeowners into believing it was a legal obligation tied to their mortgage, implying serious consequences if a policy wasn't secured. The letter also had the appearance of being sent by the lender.

1
Date of experience: Jan 10, 2026
Scam-third party

Pretended to be affiliated with my car dealership and tricked me into thinking this was the same warranty I had with dealership. I had one agent hang up on me when I stated that they had been deceptive.

1
Date of experience: Nov 03, 2025
Darlene Ogden
experience

Very good customer service

3
Date of experience: Nov 02, 2025
Patricia Burke
Abi was very knowledgeable

Abi was very knowledgeable, patient and took care of all my needs

5
Date of experience: Oct 30, 2025
KIMBERLY FIELDS
He was very fast and sufficient putting…

He was very fast and sufficient putting my file together. Thank you.

5
Date of experience: Oct 26, 2025
JORGE VELASQUEZ ZUNIGA
I received important and valuable…

I received important and valuable information about benefits

5
Date of experience: Oct 21, 2025
Margaret Buzzard
They repaired my car very professional

They repaired my car very professional. Thank you!

5
Date of experience: Oct 17, 2025
SEAN MARITN  DESTANY ROGERS
Great customer service and everything…

Great customer service and everything was quick and easy

5
Date of experience: Oct 14, 2025

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