Review Time
Made a purchase online,order item came wrong. Contacted Mark,he replied straight away & apologised. He then sent out the right item out,without asking for the first item back.Fast delivery, great customer service & items good quality. Can't recommend this company enough, 5 star all the way.Cheers Mark.
Made a purchase online,order item came wrong. Contacted Mark,he replied straight away & apologised. He then sent out the right item out,without asking for the first item back.Fast delivery, great customer service & items good quality. Can't recommend this company enough, 5 star all the way.Cheers Mark.
Bought 2 big pit profiler reels, used twice and completely broke, took apart to investigate as I service my own reels and substandard parts show why, tried to get spare parts but nowhere can you get parts to repair. I strongly recommend not buying these and shall not be using NGT for any future buys due to very poor cheep rubbish
I am not impressed with their lack of customer service, have sent several emails and made a few phone calls, left voicemails, absolutely no response whatsoever, how can a company operate like this, could it be a breach of the trading standards laws which states all goods must be fit for purpose, most products seem to be ok but the ones that are not are useless, and no way of contacting them for help or information, disgraceful company attitude 🤬🤬🤬
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NGT Direct your one stop shop for NGT Fishing Tackle & the VARDIS Carp range. Includes carp terminal, rods, reels, rod pods, luggage and much more all at competitive prices!
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