ngtdirect.co.uk

1.9
1.9 Based on 33 reviews

NGT Direct your one stop shop for NGT Fishing Tackle & the VARDIS Carp range. Includes carp terminal, rods, reels, rod pods, luggage and much more all at competitive prices!...

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Average Rating

1.9

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5

33 Reviews

5 Star
24%
4 Star
0%
3 Star
0%
2 Star
6%
1 Star
71%

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Review Time

Arthur
Thieves - No order received, won't reply to emails or calls

This is a scam, not a legitimate company. Made an order and it has not been received. I have emailed and phoned, no response from either. Absolutely disgusting. Literally stolen my money and there seems to be nothing I can do about it. Avoid.

1
Date of experience: Jun 26, 2024
JW51
Thieves - No order received, won't reply to emails or calls

This is a scam, not a legitimate company. Made an order and it has not been received. I have emailed and phoned, no response from either. Absolutely disgusting. Literally stolen my money and there seems to be nothing I can do about it. Avoid.

1
Date of experience: Jun 26, 2024
NGT Carp Fishing Bedchair

Bought a NGT Bedchair for a sunbed, used it one day in June 2023 (delivery day) and once in September. Put it away for the winter and took it out again Sunday 19th May 2024, on this day I found that the back of the bedchair slipped against the gearing even though it was tightened as tight as I could get it. Emailed Carp Corner whom I purchased it from who contacted NGT who said I mistreated the chair so would not fix or replace even though it was still under warranty. How can you mistreat a new chair, you loosen the locking mechanism, adjust and tighten?. If you are looking for a Carp Fishing Bedchair, Fox gear is the stuff to buy. Absolute joke of a company, if you buy from them then Im afraid its "Buyer Beware". Just had an email from Carp Corner saying that they cannot help as they cannot confirm how I treated the chair, ones word is not good enough these days, especially when selling goods not fit for purpose.

1
Date of experience: May 19, 2024
Emma Howard
NGT Carp Fishing Bedchair

Bought a NGT Bedchair for a sunbed, used it one day in June 2023 (delivery day) and once in September. Put it away for the winter and took it out again Sunday 19th May 2024, on this day I found that the back of the bedchair slipped against the gearing even though it was tightened as tight as I could get it. Emailed Carp Corner whom I purchased it from who contacted NGT who said I mistreated the chair so would not fix or replace even though it was still under warranty. How can you mistreat a new chair, you loosen the locking mechanism, adjust and tighten?. If you are looking for a Carp Fishing Bedchair, Fox gear is the stuff to buy. Absolute joke of a company, if you buy from them then Im afraid its "Buyer Beware". Just had an email from Carp Corner saying that they cannot help as they cannot confirm how I treated the chair, ones word is not good enough these days, especially when selling goods not fit for purpose.

1
Date of experience: May 19, 2024
Ada Sanders
Very Poor After service

I ordered 10 x 15 grams feeders but 20 grams were sent 3 x emails to the sales and not 1 single reply, about shocking after service.

1
Date of experience: May 06, 2024
DragonAlpha5656
Very Poor After service

I ordered 10 x 15 grams feeders but 20 grams were sent 3 x emails to the sales and not 1 single reply, about shocking after service.

1
Date of experience: May 06, 2024
Sanford Brown
Bought the 2 man XL fortress bivvy

Bought the 2 man XL fortress bivvy, had no issues at all with regards to getting the bivvy or any info from the company. Unfortunately me and my partner were doing an over night fish, an unexpected/ unforced gale force wind, blew the bivvy right off us and bent one off the front poles that support the porch. I have tried to get in contact with NGT ONLINE, via the message sender from the website I have sent an email also, tried calling numerous times to hear the mailBox is full to then taken voice mail, so someone is listening and clearing the mail box. But no reply or call back after leaving my number. I then went onto the NGT direct website found that NGT online is a branch of them so I contacted them also, via Facebook messenger email also and surprise surprise no response. Absolutely shocking customer service product was great and if your buying they answer soon as you have anything re issues nothing

1
Date of experience: Apr 25, 2024
Petrina Harris
Bought the 2 man XL fortress bivvy

Bought the 2 man XL fortress bivvy, had no issues at all with regards to getting the bivvy or any info from the company. Unfortunately me and my partner were doing an over night fish, an unexpected/ unforced gale force wind, blew the bivvy right off us and bent one off the front poles that support the porch. I have tried to get in contact with NGT ONLINE, via the message sender from the website I have sent an email also, tried calling numerous times to hear the mailBox is full to then taken voice mail, so someone is listening and clearing the mail box. But no reply or call back after leaving my number. I then went onto the NGT direct website found that NGT online is a branch of them so I contacted them also, via Facebook messenger email also and surprise surprise no response. Absolutely shocking customer service product was great and if your buying they answer soon as you have anything re issues nothing

1
Date of experience: Apr 25, 2024
Teddy
Damaged rods…

Hi I was delivered 2x 14ft beach casters Both of which was damaged eyes and the wrong eyes supposed to be fugi eyesTried to contact the company but cannot get through I have sent numerous emails with photos and still no reply terrible service I will not be buying any equipment from this company in the future

2
Date of experience: Jan 19, 2024
Bonnie Parker
Damaged rods…

Hi I was delivered 2x 14ft beach casters Both of which was damaged eyes and the wrong eyes supposed to be fugi eyesTried to contact the company but cannot get through I have sent numerous emails with photos and still no reply terrible service I will not be buying any equipment from this company in the future

2
Date of experience: Jan 19, 2024

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Business Details

  • NGT Direct your one stop shop for NGT Fishing Tackle & the VARDIS Carp range. Includes carp terminal, rods, reels, rod pods, luggage and much more all at competitive prices!

  • language https://www.ngtdirect.co.uk

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