nhmscotland.co.uk

4.9
4.9 Based on 61 reviews

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Average Rating

4.9

/
5

61 Reviews

5 Star
95%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
2%

All Reviews

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Na2sim
Exceptional support throughout our mortgage application process.

Our mortgage application for our new build home was managed with great care and attention. The entire team was thorough, supportive, and truly dedicated to assisting me as an individual. The representative's knowledge and expertise were outstanding, and they took the time to understand our needs. Every interaction with the team felt honest, personal, and human—each member brought their unique touch while remaining professional and knowledgeable. It was refreshing to engage with people who genuinely cared and took the time to explain everything clearly. What we thought would be a stressful part of the process turned out to be quick and seamless. An incredible team; we couldn't have asked for a better experience!

5
Date of experience: Dec 23, 2025
SW51
Exceptional Assistance & Communication

The assistance we received was exceptional from start to finish, with quick communication and complete honesty throughout the process. The team demonstrated a genuine commitment to addressing our concerns. Our mortgage offer was processed smoothly, and they maintained consistent contact, reassuring us even when challenges arose. I cannot recommend this service highly enough for their dedication and support, which made the experience seamless. I would suggest them to anyone purchasing a new home! Additionally, we received a thoughtful gift after settling in!

5
Date of experience: Dec 10, 2025
Outstanding Service & Excellent Communication

The service was remarkable from start to finish, with quick communication and complete honesty throughout. The staff showed a genuine commitment to assisting us with any issues. Our mortgage offer was issued promptly, and they kept us informed the entire time, providing reassurance even when challenges arose. I can't commend the team enough for their hard work and support, which truly made the experience painless. I would recommend them to anyone looking to buy a new home! We even received a lovely gift after moving in!

5
Date of experience: Nov 27, 2025
Joelle
Exceptional Guidance

The representative was exceptional. They explained everything thoroughly, making the entire process straightforward. They are a true asset to the team.

5
Date of experience: Nov 25, 2025
LC76
Supportive Advisor but Pushy on Policies

The mortgage advisor provided good support, but I felt pressured regarding protection policies. They were activated without consulting me or my partner, and I was given a very short timeframe to respond to an email before they proceeded.

1
Date of experience: Oct 17, 2025
A Pleasant Experience with Excellent Guidance

We had the pleasure of working with a representative during our mortgage process for a new property. The experience was excellent from start to finish, as they took the time to explain everything and address our questions. We secured a mortgage deal we were pleased with, without any hassle. I would highly recommend this service to anyone seeking a mortgage.

5
Date of experience: Oct 06, 2025
Armand Butler
Invaluable Support Throughout the Process

The team provided invaluable assistance from beginning to end, and I am truly grateful. I highly recommend their services.

5
Date of experience: Sep 30, 2025
MassiX_
Exceptional Brokers for New Builds

The brokers provided outstanding support throughout the journey, keeping us well-informed on progress. I highly recommend them for their exceptional customer service.

5
Date of experience: Sep 23, 2025
An Incredible Team

The duo was absolutely fantastic in securing our mortgage for our dream family home. They alleviated all our stress regarding the mortgage, life, and home insurance. From our initial call to having everything in place took just 12 days! I can't recommend them enough. You're in great hands with this team.

5
Date of experience: Sep 19, 2025
Incredible Support Throughout the Process

The representative was amazing during our mortgage application. No question was too big or too trivial, which significantly eased our worries as first-time buyers. We couldn't have navigated this without their assistance!

5
Date of experience: Sep 08, 2025

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