Review Time
My personal opinion is that are scammers,the most confusing part with Clearpay is that are unstable and unreliable,I open new account verify my identity and got a starter limit of 300£ but every time I was trying to buy something it was saying that they can't approve the payment,
I have had an absolute nightmare with Clearpay they don’t LISTEN CARE or UNDERSTAND,,,,,,, be VERY VERY aware of Using this company and there so called APP THEY TOOK OVER MY LIFE AND DIDNT GIVE A …… MY BANk has to get involved and they still don’t LISTEN G Salkeld
I have had an absolute nightmare with Clearpay they don’t LISTEN CARE or UNDERSTAND,,,,,,, be VERY VERY aware of Using this company and there so called APP THEY TOOK OVER MY LIFE AND DIDNT GIVE A …… MY BANk has to get involved and they still don’t LISTEN G Salkeld
I wanted a rug. I used Clear Pay because I needed it quickly but am a bit skint. The transaction with Wayfair failed. I found the money had been taken from my account by clear pay. So I paid for something, but no order.Clear Pay is manned by the usual suspects - people who don't read or understand what your Issue is unless it fits into their scripts. You get the usual pre-scripted replies while you try to phrase things in a way they will comprehend. They can't refund me for reasons best known to themselves so I can't order another rug.I have provided them with all the evidence and yet they (who?) are having to review it all. It seems we are very much at the mercy of the robots and other tech. Wayfair can't do anything - they can't cancel a non-existent order. Apparently it is called a ghost order, so not unknown - but they have no protocols or systems to override it. So this bad review is for the utter uselessness of a company that has allowed technology to take over completely. I am being pinballed between Clear Pay, Wayfair and the bank. Of course, the humans can't do anything.I now can't buy a rug anywhere in case this order does eventually go through. As the postage is an eyewatering £45, I have no desire to be charged for that twice and face the hassle and expense of having to return one of them. So, I wait for the robots to make a decision. I am really fed up and will never use Clear Pay again, not because of the initial problem, but because of their inability to do anything about it.
Terrible company and it’s impossible to get through to them I placed a order on Amazon on the 9th of January 2026 and the order has not came through but they have taken payment from my bank account and are going to continue to take further payments until my order is paid off however I haven’t received any orders or a confirmation of a order I spoke to Amazon who said they have no received any payment from clear pay avoid like the plague
Somebody has use my clearpay account to ordered stuff and they want me to pay for it i reported to the police and they have told me they cannt do nothing because they dont know who has done it and closed the case.I have got a new email address now and it has been pasted by Clearpay and i had £950 of credit and now they have closed that account down.This is going back to 2024 and i know nothing about it.I wouldnt trust Clearpay ever again.
If I could leave no stars I would. My seller issued a refund a month ago and clear pay have not passed t on to me and still taking the monthly payments. Impossible to speak to a person. Really bad and frustrating experience, will not use them again neither will my family and friends
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