Review Time
The plumbing service installed a new boiler and radiator but left us without heating after taking our payment. We spent over £7000 on something that is unusable. We suspect this is a scam and will seek legal advice, as the company appears to still be operational. If anyone else has encountered similar issues, please report it immediately.
It's unfortunate to say that we have used the service multiple times before, and while there were some reliability issues, the work was generally acceptable. Now, we find out that the owner has stopped trading, and we received no replies when trying to book a service. It’s not surprising given the decline in customer focus lately. We wish him well, but a response to our request would have been appreciated.
I had my boiler serviced recently, and despite my repeated messages via text and email, I have yet to receive a certificate confirming the service. This is important for potential buyers, but it seems to be unavailable. Is there a lack of communication?
The plumbing service installed a new boiler and radiator, but the owner left us without heating and took our payment. We spent over £7000 on something that is unusable. We believe this is a scam and will seek legal advice, as the company appears to still be active. If anyone else has faced similar issues, please report it immediately.
After much thought, I feel compelled to leave a negative review. We have had two new boilers installed over the past five years, but I have been dealing with an ongoing issue since January. Despite numerous messages and calls from my family, we received no response. The owner claimed to send a quote, but we heard nothing back. After finally agreeing on a date, it was canceled, and he failed to show up again. Communication has been poor, and it seems there is little loyalty to customers after the sale.
I have utilized this service several times and will consistently recommend it to friends and neighbors. The owner is diligent and professional, always ready to provide clarity and advice. The pricing is competitive, and the work is carried out neatly. Thank you for your ongoing support.
I reached out to the service multiple times via email and phone, needing assistance with some issues that were promised but not addressed. An inspection revealed that not all work was completed as quoted. The after-sales service has been lacking, and I regret choosing this service for my installation. I have requested completion again, but there has been no response.
The owner responded quickly to my inquiries and provided excellent advice. The team did a great job, and the work was tidy. Customer service was exceptional, accommodating evening and weekend meetings to fit our schedule. Highly recommended.
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local independent plumbing and heating company, specializing in home heating from boiler installations, boiler servicing and breakdown and central heating repairs.
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