Review Time
I have tried to return this product multiple times with no response for the manufacturer. I have found this product to be cheaply made and overpriced and lacking in space for a piece of luggage this size. There unresponsiveness is infuriating especially when I receive a marketing email from them multiple times a week. I feel stuck with an overpriced product.
Harvey Jones made the experience of a return so much easier. He responded quickly and was reasonable with my request to substitute on piece of luggage for the other. So customer service was good. Be cautious of what size bag you are ordering and that many airlines now include the wheels and handles in their measurements.
I ordered two carryon pieces. They are beautiful & I cannot wait to travel with them. I did have an issue with receiving my e-gift card, it never arrived in my e-mail. I reached out to Nobl and received a prompt response. They are working on it & I’m sure they will make it right.
Ordering was simple and it shipped quickly. The bags are durable and I love the little extra features. Hooks, chargers and cup holder. My only disappointment was that my duo carry on does not nest in the medium check in for storage.
Needed the extra room and got the expandable carry on. The zipper seems to be good but would have liked the lock closure instead. Also the front computer pocket is to small. It rolls perfect and fits clothes nicely. A good buy. The weekend bag is excellent!!
A decision I definitely don't regret! I absolutely LOVE my new carryons and weekender bag. I will be back for that check in bag and more accessories! Delivery was just as pleasing!
Loved the ease of moving through the airport with my new luggage. Even my husband was impressed with my ability to handle my own two pieces. I usually have to borrow part of the space in his suitcase but now all my things fit in my own pieces. I really liked the features.
I purchased the suitcase set for my wife and I to go cruising. I was quite impressed with the way it locks without a zipper. It has quite a bit of room inside. The suitcase serves its purpose.
Terrible service. After purchasing 3 pieces of luggage for myself for Christmas I decided to return one of them due to space concerns. I obtained an RMA from Nobl, and was informed I had to pay return shipping, which was not ideal due to the size of the package but I accepted. I returned the luggage in the originally packaging unused and blemish free. Return was delivered on 2/2. Exactly 3 weeks later and the refund has yet to be issued. Customer service says they are still "inspecting my return". At this point I'm going to file a claim with my credit card company. This type of service is simply uncceeptable in 2026 when so many other vendors go above and beyond for your business.
After reaching out to the customer service team, Vanessa called me to talk about my initial experience. She was polite, helpful, and proactive in offering me a solution.
I appreciate her diligence to resolve my concerns!
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