Review Time
a nightmare. no way to track your return, no way to know when its getting processed. meanwhile payment providers asking for tracking codes that i am unable to supply, because there are no tracking codes issued with a return. do yourself a favor, order somewhere else. never would i order online again at nolabel.
a nightmare. no way to track your return, no way to know when its getting processed. meanwhile payment providers asking for tracking codes that i am unable to supply, because there are no tracking codes issued with a return. do yourself a favor, order somewhere else. never would i order online again at nolabel.
I purchased 3 items on their website and returned one on 3/12/2025 for a 180€ value (order #351673NLB). They recieved the item back on 8/12/2025 as stated by UPS tracking service. Days went by and no notifications whatsoever recieved. I wrote them an email on 18/12/2025, no answer, a second one on 23/12/2025, NOTHING. Thankfully, i paid trough paypal so i opened a complaint case trying to get my money back. To this day still waiting for a reply and my money back!!! Honestly, i always buy online with confidence and almost never recieved a treatment like this. I will never buy again from them.
I purchased several items from them more than a month ago and decided to return them. DHL informed me that the items were delivered to them on December 12, 2026. To this day, I have not received a refund. They might be going bankrupt and no longer refunding.
I’ve returned a part of my order early December. No refund or communication whatsoever. I’ve reached out to them on several occasions. Looking at the previous recent reviews more customers are facing the same issue. Be aware before ordering here atm.,
A week ago, during the Black Friday sale, I visited the Groningen store to find a gift for my boyfriend, and the young man who assisted me was incredibly kind. He suggested several items my boyfriend might like, offered helpful color recommendations, and even made me a warm coffee since it was freezing outside. Excellent customer service from Francisco!
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A perfectly basic collection of essential wardrobe pieces at fair prices yet with exceptional quality. No Middleman, no bullshit
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