Review Time
Good product but much better the company's staff. There was a problem with the shipment and Reina solved everything with commitment, seriousness and empathy. A great professional for a good company. Thank you, Reina
Love it! Easy to apply and carry with, I've ordered pepper party, marine mist, bonfire and dancing flowers of which the latter I didn't like that much. They last fairly long. I've had two smells now from june and used them almost daily and I'd say the have 4-6 weeks still left. They aren't too strong so it's easy to sample on and make a retouch if needed. My first case had a defect which happened after a few months but they got me a new one in under a week after I informed them.
I spent £10.49 and faced numerous problems. After having a new internet service provider set up today, I managed to stream some UK TV using a VPN, which was the main reason for my purchase. Unfortunately, I encountered the same frustrating issue again. I had 5 hours of viewing, but now when I attempt to log in, I'm being asked to pay again. This seems to be a recurring tactic, and I've experienced it multiple times. Their response time is appalling; they believe that sending a link with a "Do it yourself" guide constitutes 24/7 support. Once they have your money, their interest appears to vanish. This seems to be a common trend among many online businesses nowadays. I doubt I'll receive a human response before my month’s contract ends, so £10.49 for just 6 hours is beneficial for them but disappointing for me. Are there any reliable VPN providers left?
I had a very positive experience with the product and customer support. My first order didn't arrive, but the service contacted me to arrange a replacement, which arrived promptly! The representative was friendly and professional throughout the process of handling the misplaced order and the replacement!
My original order got lost by the shipping service, but the customer support team was outstanding, and their communication during the entire process was truly impressive. The product matches the description perfectly and will be a fantastic addition to my winter wardrobe. I highly, highly recommend this service!
The items arrived safely, and the packaging is as lovely as the products themselves. This is undoubtedly the best gift I could give myself for the upcoming New Year. The representative was incredibly kind and attentive, keeping me updated during the busy delivery period. I couldn't ask for a better experience! I'll be ordering new fragrances soon!
My initial order was misplaced by the delivery service, but the customer service was outstanding, and the communication throughout was exceptional. The product matches the description perfectly and will be a fantastic winter accessory for me. I strongly recommend this team!
I ordered a set of two fragrances with a case and waited over a month without any updates despite multiple inquiries. Only after many emails did they begin to address the issue. The distribution process is disappointing for a service that aims to build customer loyalty in the fragrance industry.
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NORD is a disruptive fragrance-house based in Rotterdam, The Netherlands. We create innovative personal care products, designed for everyday use, based on the principles: better for the planet, more effective and frankly better looking.
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