schwarzkopf.com

1.2
1.2 Based on 20 reviews

More than 120 years ago, the German chemist and pharmacist Hans Schwarzkopf laid the foundations for a brand that has been at the forefront of innovation ever since. Combining quality ingredients and the latest hair care technology, reliability, expertise...

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Average Rating

1.2

/
5

20 Reviews

5 Star
0%
4 Star
0%
3 Star
0%
2 Star
14%
1 Star
86%

All Reviews

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ehm
THIS SHIT BLEACH OUR HAIR?! IT WAS MENT TO BE BLUE!! ITS NOW YELLOW AND BLEACHED AND IT LOOKS HORRIB

THIS SHIT BLEACH OUR HAIR?!
IT WAS MENT TO BE BLUE!!
ITS NOW YELLOW AND BLEACHED AND IT LOOKS HORRIBLE?! WE TRUSTED THIS DUCKING BRAND AND IT DID US DIRTY!!! 0/5 USLESS AND SHITTY!! WE WANT REFUNDS!!

1
Date of experience: Feb 28, 2026
Jeanne Comte-Gaz
Colour bought for rootr not enough and also on the box it said that it would last for 1 month. After

Colour bought for rootr not enough and also on the box it said that it would last for 1 month. After 2 washes colour was gone!!! Never using them again. Tried calling their service, the lady told me change brands.

1
Date of experience: Feb 10, 2026
Jeanne Comte-Gaz
Colour bought for rootr not enough and…

Colour bought for rootr not enough and also on the box it said that it would last for 1 month. After 2 washes colour was gone!!! Never using them again. Tried calling their service, the lady told me change brands.

1
Date of experience: Feb 10, 2026
Noname
Don’t waste your money

Don’t waste your money, barely covered gray roots. Won’t purchase again

1
Date of experience: Jan 23, 2026
Shannon Coleman
Just didn't work

Permanent blue dye, 'blue mercury'. Used the whole bottle, left it in for half an hour, managed to stain my face and bathroom a bit, rinsed it and... my hair is still brown! Exactly the same light brown it was before! Waste of time and money and it was supposed to be a treat after a rough day. Just left me feeling worse.

1
Date of experience: Jan 21, 2026
Altoid Bazingá
The shade 3-68 called dark mahogany…

The shade 3-68 called dark mahogany turned my hair cool toned dark brown, nearly black colour, nothing like the box which showed dark brown with warm red tones 🙁 I'm very sad

1
Date of experience: Nov 04, 2025
Aleksandra Radošević Sabadoš
It does not cover grey hair!

Everything went wrong.I bought VITAL Silk colour cream to dye my hair.It says - for Rich, long lasting colour results with perfect grey coverage. Yet, it did nothing. Even worse.

1
Date of experience: Oct 11, 2025
Sandra Ferrell
Very poor customer service

I have contacted this company several times, asking about a product that appears to be discontinued. My emails are never acknowledged nor responded to. I am a long-time consumer of their products, and I am very disappointed by their lack of responsiveness and interest in what their customers have to say.

1
Date of experience: Sep 19, 2025
Dimitrios Filippas
Advertised as Silver ended up Purple

Tried the LIVE Metallic Silver U71 permanent Hair Dye and my bleached blonde hair became PURPLE. I didn't mix it with anything else just followed the instructions to the letter, but I still ended up with a completely different colour than intended.

1
Date of experience: Sep 06, 2025
Liam Jones
2 different silvers on light blonde

2 different silvers on light blonde. First time it was patchy bluey purple. I thought I'd made a mistake. Few days later tired the other silver, turned out pinky brown? Over 20 years dying hair ive never come across this. Twice same product diffrent colours completey diffrent then what the box says. 28 pound on what exactly patchy bluey that nobody wanted or brown with pink ends? You need suing.

1
Date of experience: Aug 23, 2025

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Business Details

  • More than 120 years ago, the German chemist and pharmacist Hans Schwarzkopf laid the foundations for a brand that has been at the forefront of innovation ever since. Combining quality ingredients and the latest hair care technology, reliability, expertise and craftsmanship are the cornerstones of everything the brand does and stands for. From developing the first liquid shampoo to becoming a globally recognised salon colour, today Schwarzkopf’s portfolio includes brands such as LIVE, Oleo Intense and got2b. Instilling confidence in both professionals and consumers worldwide, they allow everyone to express themselves in their own unique way. Creative, compassionate, exciting and empowered. That’s the Schwarzkopf way.See more

  • email cosmetics@henkel.com
  • language https://schwarzkopf.com

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