nucleus.org.uk

4.1
4.1 Based on 9 reviews

Free legal advice on social welfare matters : benefits , debts, employment and housing. We have over 50 years experience of providing legal aid to local people. Free for people living in RBKC or Ealing. By phone , drop in and by appointment. We also w...

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Average Rating

4.1

/
5

9 Reviews

5 Star
80%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
20%

All Reviews

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Christina Ojo
I had never heard of Nucleus before… But my experience with them is that they are a Team of highly i

I had never heard of Nucleus before…
But my experience with them is that they are a Team of highly intelligent, professional and experienced ladies who are very kind & patient and I am extremely grateful for the help and assistance I am getting from them…
Wonderful Charity…..
Chris O

5
Date of experience: Feb 06, 2026
Christina Ojo
I had never heard of Nucleus before…

I had never heard of Nucleus before…But my experience with them is that they are a Team of highly intelligent, professional and experienced ladies who are very kind & patient and I am extremely grateful for the help and assistance I am getting from them…Wonderful Charity…..Chris O

5
Date of experience: Feb 06, 2026
Alina Popescu
Great Citizens Advice Bureau

I’ve moved to a new property and I didn’t have any furniture in the house. Due to an infestation at my previous flat I couldn’t take any furniture to the new property.I found myself in a critical situation and I decided to go to Nucleus Legal Advice Centre to seek advice.I explained my situation to a volunteer. They then contacted me and allocated a caseworker for my case. Her name is Angeli.Angeli kept in touch often providing me with updates and she did her best to help me. She applied for different organizations that offer support in getting new furniture. She didn’t give up until she was sure she found the appropriate support for me.I’d like to thank Nucleus Legal Advice Centre Team and especially to Angeli for being so supportive and compassionate towards me.

5
Date of experience: Nov 13, 2025
Marina Johnson
I have already sent my message with…

I have already sent my message with regard to Fatima Mohamed.It is easy to repeat it.. Fatima is a most caring and experience person to deal with my problem.. with no problem she managed to obtain everything that I needed in order to get Pension Credit, and a Council tax deduction. I cannot thank her enough for making my life easier, and I do appreciate her tenacity.. I will be in her debt for ever..Martha Ginbs

5
Date of experience: Jul 23, 2025
Denis P.
Outstanding Support from Nucleus Legal Advice – Especially Fatima

I had a truly excellent experience with Nucleus Legal Advice, and I cannot thank them enough for their support. Everyone I interacted with was polite, professional, and genuinely helpful, making a difficult situation much easier to deal with.A special thank you to Fatima, who went above and beyond to assist me. She was incredibly cooperative, took the time to understand my issue, and provided valuable, clear advice. Fatima also helped arrange an appointment with an excellent solicitor, making the whole process smooth and stress-free. Her kindness and dedication truly stood out.I highly recommend Nucleus Legal Advice to anyone in need of legal guidance. Their service is compassionate, efficient, and deeply appreciated.

5
Date of experience: Jun 23, 2025
Kurt Hughes
AN EXCELLENT RESOURCE

We have had nothing but great guidance from Nucleus and would like to mention in particular our tireless caseworker Fatima Mohamed, who supported us with kindness and expertise throughout.

5
Date of experience: May 09, 2025
Kristy
Absolutely great service

Absolutely great service. Good customer service. They were very helpful in helping me resolve my issue. Very grateful the support.

5
Date of experience: Nov 06, 2024
Abby Adams
Kalmapayee - Advisor

Kalmapayee - my advisor helped me a lot with my housing problems. She helped me figure out a solution to my problem that I was struggling witth.

5
Date of experience: Aug 06, 2024
George B.
LIKE ALL LAW CENTERS THEY PRETEND THEY…

LIKE ALL LAW CENTERS THEY PRETEND THEY GIVE HELP AND LIST A LONG LIST BUT THE TRUTH IS THEY DO NOT DO ANY OF IT. IN 20 YRS NEVER HAVE HAD LEGAL HELP FROM THEIR SO CALLED LAWYER WHO THEY WILL SAY, " WE CAN NOT PROMISE HE WILL TAKE THE CASE ON. " THE ADVISORS ARE NOT LEGALLY TRAINED AND THEY DID NOT HELP WITH WELFARE BENEFIT OR ANY MATTER BEC AT THE END OF THE DAY THEY HAVE NO AUTHORITY AS THEY ARE NOT QUALIFIED OR TRAINED VOLUNTEERS. THE LAWYER MAY WELL HELP PEOPLE THERE BUT IT IS CERTAINLY ON A DISCRIMINATORY BASIS. IT SEEMS THEY HELP MOSTLY E. EUROPEANS AND NON BRITISH CITIZENS.

1
Date of experience: May 14, 2024
Averil R.
Promised but did not provide

Promised but did not provide. Substandard service if you receive service at all. The misinterpret facts and pass you to the wrong teams. Allege to arrange appointments, bombard you text reminders for a specific slot that they have not in fact booked. You get a lot of buck passing when you follow-up with their supervisors and office managers. Untrained volunteers, even at the basic level. Run by fools for fools.

1
Date of experience: Nov 01, 2022

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Business Details

  • Free legal advice on social welfare matters : benefits , debts, employment and housing.
    We have over 50 years experience of providing legal aid to local people.
    Free for people living in RBKC or Ealing.
    By phone , drop in and by appointment.
    We also work with family and immigration solicitors who give some pro bono advice.

  • email baljit@nucleus.org.uk
  • call 02073734005
  • language https://www.nucleus.org.uk

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