nzazu.com

3
3 Based on 55 reviews

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Average Rating

3

/
5

55 Reviews

5 Star
45%
4 Star
7%
3 Star
0%
2 Star
0%
1 Star
47%

All Reviews

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Review Time

Jane Patel
After having a baby, my hair became much thinner than I was used to and it really affected my confid

After having a baby, my hair became much thinner than I was used to and it really affected my confidence. These extensions honestly gave me back the volume I’d lost and look so natural with my fine hair. The quality really impressed me they’re incredibly soft, full, and still tangle-free even after a few washes. I was also grateful for the helpful styling tips from customer service, which made everything even easier. Overall, it’s been such a positive experience for me

5
Date of experience: Mar 01, 2026
Jane Patel
After having a baby

After having a baby, my hair became much thinner than I was used to and it really affected my confidence. These extensions honestly gave me back the volume I’d lost and look so natural with my fine hair. The quality really impressed me they’re incredibly soft, full, and still tangle-free even after a few washes. I was also grateful for the helpful styling tips from customer service, which made everything even easier. Overall, it’s been such a positive experience for me

5
Date of experience: Jan 05, 2026
KellyNdure
I have ordered a few times and got what…

I have ordered a few times and got what i wanted however this time they sent me the wrong colour and numerous emails later still no reply .. cant even return them for an exchange as you have to contact them first but if they dont reply how can you do that!! Absolute disgrace customer service is terrible i will never order again .. dont waste your time with this company DREADFUL

1
Date of experience: Nov 04, 2025
Lashana
Placed a order for over £300 Evri…

Placed a order for over £300 Evri messed up said they lost parcel and to contact sender , sender has ignored emails , social media messages , I paid with Clearpay and as the sender told Clearpay I’ve got the parcel even tho Evri admitted to loosing it I’m left to pay the bill , chargers are being added on now every 3 days as the sender won’t reply to me or Clearpay now to sort this , so no items and a bill with charges racking up , even there phone number online doesn’t work , so dodgy , I’m having to seek legal advice to sort this , worse company to order from , just take your money and don’t care

1
Date of experience: Oct 09, 2025
Jenny James
Very good

Very good, very helpful. I was supported throughout my conversation with the agent and my concern was addressed. I felt very supported throughout everything.Thank you Nzazu, will recommend you any day

5
Date of experience: Sep 09, 2025
Madalina militaru
Don’t buy from them

DONT BUY FROM THEM ! I had ordered my extensions 4 days ago , and was saying will be delivered next day! I try get in touch with them, on TikTok and by email, and they don’t reply to me ! They haven’t sent my order and I can’t wait anymore as I order to have them not to wait 2 weeks ! Don’t buy from them at all

1
Date of experience: Sep 04, 2025
Debbie Paskell
Do not order from her scam

Ordered hair extensions over a week ago. Paid alot of money for them. Delivery was suppose to be next day delivery. Not arrived over a week later emailed customer service not done anything so now going through my bank to try and get my money back.Needs reporting to Company House and FCA.

1
Date of experience: Aug 21, 2025
Delia S.
Worst place I have bought from

Worst place I have bought from. Slow delivery, bad quality of hair and really bad customer service!! The good reviews are definitely them as even their website they delete bad reviews!! Avoid

1
Date of experience: Jul 11, 2025
Lhetho50
I have sent several emails ans I still…

I have sent several emails ans I still waiting on my refund I have paid a great deal of money for my hair extensions who despite being advertised as next day delivery took 5 days, I then said I don't longer require them as I missed my appointment before my holiday event I have send the hair back untouched on the original package You kept my money and my hairEmails backwards and forats since 21/06 we are now on24th of JulyLast email stated the money would be in my account by 21/07 I still not got nothing back

1
Date of experience: Jun 21, 2025
Avoid at all cost scum company

AVOID!!!! NOT RECOMMEND!!! STAY AWAY!!!Ordered hair for next working day, no response for chat, msgs and emails, phone off. Reported as fraud. Blocked me on tik tok and Instagram. No money, no hair and no any contact with this scam company at all!

1
Date of experience: Jun 17, 2025

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