obilet.com

4.2
4.2 Based on 343 reviews

Yüzlerce Firmanın Otobüs ve Uçak Biletleri obilet.com'da Bir Arada. 7/24 Canlı Destek ve Güvenli Ödeme ile En Ucuz Otobüs veya Uçak Biletini Seçin ve Kolayca Alın....

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Average Rating

4.2

/
5

343 Reviews

5 Star
76%
4 Star
5%
3 Star
2%
2 Star
1%
1 Star
16%

Filtered Reviews

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Review Time

Carina Morris
I was trying to buy a ticket but there…

I was trying to buy a ticket but there was an error with my payment. I have tried different browsers, bank cards, the app and nothing worked. They have told me that the problem is from the bank but when I spoke with the representatives from BOTH of my banks - they said that that the site of obilet did not send them a request/validation. So first they were blaming the wrong people, then they were finding excuses and at the end they refused to escalate my chat. I lost two hours with them. Awful quality! They even thought I was booking a flight instead of bus!? Awful quality

1
Date of experience: Jul 26, 2025
Philippa B.
I was trying to buy a ticket but there…

I was trying to buy a ticket but there was an error with my payment. I have tried different browsers, bank cards, the app and nothing worked. They have told me that the problem is from the bank but when I spoke with the representatives from BOTH of my banks - they said that that the site of obilet did not send them a request/validation. So first they were blaming the wrong people, then they were finding excuses and at the end they refused to escalate my chat. I lost two hours with them. Awful quality! They even thought I was booking a flight instead of bus!? Awful quality

1
Date of experience: Jul 26, 2025
Wider accessibility, lower price

I like that the application brings toghether more companies and you can buy tickets for all of them from the same app. The price is also often lower in the app. The only inconvenient may be that sometimes you cannot select intermediate stops (for instance, if you want to get-off in rural areas).

5
Date of experience: Jun 30, 2025
CC49
Wider accessibility, lower price

I like that the application brings toghether more companies and you can buy tickets for all of them from the same app. The price is also often lower in the app. The only inconvenient may be that sometimes you cannot select intermediate stops (for instance, if you want to get-off in rural areas).

5
Date of experience: Jun 30, 2025
Great prices

5
Date of experience: Jun 02, 2025
Monica Møller
Great prices

5
Date of experience: Jun 02, 2025
Lavender Morris
I give a positive review because there…

I give a positive review because there is not Negative on here.I bought a bus ticket .The location of the bus stop provided was wrong was for a while to mis a plain.Avoid!

1
Date of experience: May 30, 2025
Drummond Turner
I give a positive review because there…

I give a positive review because there is not Negative on here.I bought a bus ticket .The location of the bus stop provided was wrong was for a while to mis a plain.Avoid!

1
Date of experience: May 30, 2025
Taylor M.
My Obilet Regret

My Obilet Regret: My Money Has Been Missing for 30 Days!On April 8, I purchased a ticket using my debit card through the Obilet website. Although the payment was deducted from my account, no ticket was issued. When I contacted customer service, I was told there was a system error and the payment would be refunded.As of today, it has been exactly 30 days, yet there is still no refund and no resolution. Every time I call, I am told to "contact the bank," but my bank confirms that no refund request has been initiated by Obilet.Throughout this process, my issue has never been resolved; it has only been delayed repeatedly. Obilet has clearly exceeded the legally mandated refund period of 20 business days, and I’ve had to chase the matter on my own. Additionally, I found dozens of similar complaints on various review platforms, which makes me suspect that this may be a recurring issue, possibly even intentional.I simply wanted to purchase a plane ticket in exchange for my money. Instead, Obilet withdrew the amount from my account without providing any service in return. As of today, I have neither received a refund nor the ticket I paid for. This experience has been nothing but a waste of time and effort — a complete regret.Furthermore, customer service ended the call abruptly with statements like, "You may use your legal rights; there is nothing else we can do."

1
Date of experience: Apr 08, 2025
Nelson Wright
My Obilet Regret

My Obilet Regret: My Money Has Been Missing for 30 Days!On April 8, I purchased a ticket using my debit card through the Obilet website. Although the payment was deducted from my account, no ticket was issued. When I contacted customer service, I was told there was a system error and the payment would be refunded.As of today, it has been exactly 30 days, yet there is still no refund and no resolution. Every time I call, I am told to "contact the bank," but my bank confirms that no refund request has been initiated by Obilet.Throughout this process, my issue has never been resolved; it has only been delayed repeatedly. Obilet has clearly exceeded the legally mandated refund period of 20 business days, and I’ve had to chase the matter on my own. Additionally, I found dozens of similar complaints on various review platforms, which makes me suspect that this may be a recurring issue, possibly even intentional.I simply wanted to purchase a plane ticket in exchange for my money. Instead, Obilet withdrew the amount from my account without providing any service in return. As of today, I have neither received a refund nor the ticket I paid for. This experience has been nothing but a waste of time and effort — a complete regret.Furthermore, customer service ended the call abruptly with statements like, "You may use your legal rights; there is nothing else we can do."

1
Date of experience: Apr 08, 2025

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