officegsm.com

3.8
3.8 Based on 17 reviews

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Average Rating

3.8

/
5

17 Reviews

5 Star
63%
4 Star
5%
3 Star
5%
2 Star
5%
1 Star
21%

All Reviews

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Review Time

Bryce
Amazing people to work with, if something is not working, they will work with you to make sure it is

Amazing people to work with, if something is not working, they will work with you to make sure it is working. Exceptional Customer Service, it's great to see this level of service again.

5
Date of experience: Feb 21, 2026
SS59
Surprisingly Positive Experience Despite Initial Doubts

I had my doubts about this site, especially given the numerous reports of failed purchasing attempts. However, my experience turned out to be quite satisfactory: I ended up with a functional Office 2019 Pro system on Windows 11 at an excellent price. Here are some issues I encountered:
1) The site claims to provide an "instant" download link. I waited several hours before reaching out to their support team, and received the link after a significant delay.
2) The link directed me to a Microsoft page. The download of the ".img" file took quite a while with no progress indication. (This isn't a problem with the seller.) Just a heads-up.
3) Installation was straightforward by double-clicking the .img file, but I faced a "too many license activations" message when trying to activate the software. I contacted the support team and received a request for a screenshot of the activation screen after about a day.
4) After sending the screenshot, I obtained a new activation code about two days later, which worked successfully. My main concern is the slow response time from tech support. It took around 5 days from my order to activation. Nonetheless, the key takeaway is that with some perseverance and patience, I successfully installed my Office 2019 Pro software for a fantastic price.

4
Date of experience: Jan 08, 2026
Landon Kelly
Smooth Exchange for Compatible Software

The original software I received was not compatible with my MS 365 setup. The company quickly exchanged it for a compatible version within two days. I was very pleased with their technical support and the fast resolution.

5
Date of experience: Dec 22, 2025
Isabel
Update on Previous Review

12/20/2025: Finally received the assistance I needed and managed to activate the product. The customer service was outstanding as the support team responded promptly. It involved several emails back and forth, but I have my product and it functions. **Caution to buyers. I did receive the product I ordered, but it initially would not activate. I called multiple numbers I found and sent several emails, but received no responses, and the phone numbers seemed inactive.

2
Date of experience: Dec 18, 2025
Chase Lewis
Issue with Office Product Purchase

I purchased an office product, and payment was confirmed almost instantly after clicking the 'add to cart' button. Instead of the immediate download I expected, I received a welcome email for membership with no further links. My inquiries have gone unanswered.

1
Date of experience: Dec 18, 2025
Antony Long
Great Source for Microsoft Software

Fantastic pricing and simple download process. I will definitely use this platform for my future software requirements.

5
Date of experience: Dec 17, 2025
Cary
Visio Professional 2024 Compatibility Issue

The initial software I received was not compatible with my MS 365 installation. The company exchanged it at no cost for a version that worked with my system within two days. I was very satisfied with their technical assistance and the quick resolution.

5
Date of experience: Dec 17, 2025
Lyndsay Carter
Windows Server Purchase Experience

I had some difficulty installing a purchased Windows License. An email from the seller provided clear instructions on how to switch from an evaluation version and install the license. Great pricing.

5
Date of experience: Dec 16, 2025
Malcolm Powell
Flawless Download and Activation

I purchased several keys for the Office 2024 suite. The keys arrived almost instantly along with links to download the setup files. I installed the software and activated it using the keys without any issues. I have made multiple key purchases with no problems. I highly recommend their services and will use them again.

5
Date of experience: Dec 06, 2025
Justin H.
Simple Download Worked Perfectly

The download was easy and worked perfectly the first time. Don't be swayed by negative reviews; the customer service was good. Just check your spam folder, as my download ended up there.

5
Date of experience: Dec 03, 2025

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