oliviaandivy.co.uk

1.3
1.3 Based on 14 reviews

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Average Rating

1.3

/
5

14 Reviews

5 Star
6%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
94%

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Review Time

Stuart A.
Lack of clarity in return policy leads to frustration

The return policy is quite unclear, requiring the buyer to cover shipping costs back to China. The clothing quality falls short of what is depicted in the photos, making this a disappointing online shopping experience. It's a real letdown!

1
Date of experience: Dec 21, 2025
Aidan
Disappointing quality and misleading appearance

I purchased a necklace, and it looks completely different from what was shown on the website—it's low-quality merchandise that resembles something from a vending machine. If you check their terms, you'll find they operate out of China.

1
Date of experience: Dec 07, 2025
AM53
Poor quality item misrepresented

I ordered a necklace, and it looks nothing like what was shown on the website—it's cheap and resembles something you might find in a vending machine. Their terms reveal they are based in China.

1
Date of experience: Dec 07, 2025
Strongly advise against this company

One star is too generous. After waiting two weeks, the lovely wool turtleneck I expected was actually a polyester/spandex sweatshirt that looks poorly made. My husband bought it for me for Christmas, influenced by the misleading image online. The only silver lining was a 50% discount, but still, paying £50 for something unwearable was a hard lesson. We usually shop from reputable companies and will continue to do so. I advise everyone to steer clear of a company that pretends to be UK-based but is really from China.

1
Date of experience: Dec 06, 2025
Stay away from this seller - low quality

The item I received does not match the advertisement; the photo shows a knitted jumper, but what I got is cheap and synthetic. The only positive is the similar colors. I won't even donate this to a charity shop, as it's not worth it. A total waste of £50! I hope my review helps others avoid these dishonest sellers.

1
Date of experience: Dec 02, 2025
Art Foster
Highly recommend

I ordered two jumpers and they turned out even better than I expected—really soft and a perfect fit. I'm very satisfied and will likely order again soon!

5
Date of experience: Dec 02, 2025
Audra Johnson
This company is a scam

This is a fraudulent company pretending to be legitimate and based in the UK. Although the item shipped quickly from China, it was far from the image on the website and not worth the price paid. I thought I did my research, but clearly, I was mistaken.

1
Date of experience: Dec 01, 2025
Steer clear of this company

AVOID THIS COMPANY. They present themselves as a UK organization. While many Chinese products are good, the jewelry from this seller is very poor quality. They will do everything possible to avoid giving refunds, claiming that returning items to China costs £20. Don't waste your money.

1
Date of experience: Nov 30, 2025
Jimmy Harris
No option for zero stars

There should be an option for zero stars. Avoid this company and save your hard-earned money for legitimate stores. The jewelry is of terrible quality and looks nothing like what they advertise. They claim to be a UK-based mother-daughter duo, but the items are actually low-quality products from China, and returning them will cost you a lot. Don't waste your money.

1
Date of experience: Nov 28, 2025
A costly mistake; lesson learned

If I could give this so-called company a negative score, I would. They mislead customers into thinking they are a legitimate UK store while actually operating from China under different laws. The item I ordered looks appealing online but arrived as cheap junk with little resemblance to the advertisement. This company has taken my hard-earned money, and based on other reviews, getting a refund seems impossible. I've learned to be more cautious with online purchases in the future.

1
Date of experience: Nov 25, 2025

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