Name: oliviaandivy.co.uk
Telephone: 000000000
Rating: 1.3

Shawn M. Guest

Do not recommend

This company claims to be based in the UK but requires returns to be sent back to China. The coat I received is poorly made and not worth the price. Avoid at all costs.

Date of experience: Nov 17, 2025

BotsWallahJr Guest

3 months ago

Complete scam

This is an absolute scam. I wouldn't give them a star if I could! I'm embarrassed to admit I fell for their story. I ordered a necklace that isn't even worth £1.99, let alone £24.95 for the sale price! It comes from China, and returns within the UK are impossible. My only hope is to recover my money through a chargeback.

Date of experience: Nov 17, 2025

Valda Guest

3 months ago

No rating deserved

I wouldn't give this a rating. I ordered a cardigan and a necklace, both of very poor quality. I have no order confirmation or paperwork. I've contacted the company, which claims to be established in Manchester since 1997, but when I messaged, they said 2022. Apparently, I need to pay for return shipping. Let's see if I even hear back!

Date of experience: Nov 11, 2025

Logan Guest

4 months ago

This seems like a scam

I suspect this is a scam. I've dealt with a similarly named company claiming to be a mother-daughter duo in the UK, but they turned out to be a Chinese company. They only allow returns if raised through PayPal, and I'd have to send items back to China at my expense. The quality of the items was very poor. BE VERY CAREFUL.

Date of experience: Nov 02, 2025

Lynne Johnstone Guest

4 months ago

Very poor quality and comes from Asia

Item arrived late and not colour or quality as described. The impression was given it was Manchester company but comes from Asia. You pay for returns back to Asia. Very poor quality of wool. So thin it's curling at edges. Do not buy!

Date of experience: Nov 01, 2025

Mark Mawson Guest

4 months ago

AVOID BUYING

AVOID! This is a dropshipper/AI generating Chinese company that sells poor quality goods at high prices, without any real recourse for return/refund. It purports to be a longstanding Manchester/London based company. You can return items to China, but the address itself looks bogus. I think I’ve managed to get about £12 back of my original spend, so have lost just over £30 for something that is utterly unwearable. Don’t even think about buying from these. Reported to Trading Standards…these are popping up all over the place so be careful!