omegaautocare.com

3.6
3.6 Based on 160 reviews

Omega Auto Care pays the bill when your vehicle’s covered parts and systems break down. Keeping your car beyond its factory warranty makes good financial sense, unless expensive repair bills end up being more than your monthly car payment. That’s where we...

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Average Rating

3.6

/
5

160 Reviews

5 Star
56%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
30%

All Reviews

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Review Time

Sam Keiser
Cannot express my dissapointment with this company and their coverage. Purchased warrenty for my use

Cannot express my dissapointment with this company and their coverage. Purchased warrenty for my used truck at the dealer. Took it into the shop, waited 2 weeks for them too get back to the shop. After 2 weeks turns out an oil pan gasket, and a coolant leak get denied because of the truck having a leveling kit installed on it?? Any other warrenty could use their "2 eyes" and see that is the stupidest excuse ever as it has nothing to do with the engine on my truck. Horrible customer service as well I waited on the phone for 30mins the first time and just to check and make sure everything was covered which they said it would be. I would give 0 stars if I could. DO NOT BUY THIS WARRENTY!!

1
Date of experience: Mar 02, 2026
Jordon Johnson
Absolutely will not answer the phone or…

Absolutely will not answer the phone or call back

1
Date of experience: Nov 07, 2025
customer
If I could give it NO stars I would

If I could give it NO stars I would. Worst customer service.You cannot speak to a live person. You have to speak to an AI Bot. Do not waste your money.I had my rack and pinion replaced the Car repair facility would not call in so I had to do it. They wouldn’t talk to me. They told me that the car repair facility had to do it. I filed the claim and then they denied it.I’m serious go to another car warranty place. This company is horrible.

1
Date of experience: Nov 05, 2025
Winters
Omega Auto Care is awesome

Sam G was sweet and helpful. Made everything where I could understand it.

5
Date of experience: Oct 30, 2025
Jamal Mcnease
Omega is a great company and Robin is a…

Omega is a great company and Robin is a big part of it! It's so refreshing to get excellent customer service!

5
Date of experience: Oct 30, 2025
Michelle
Robin is so friendly and always…

Robin is so friendly and always helpful.She is a true asset to this company.

5
Date of experience: Oct 30, 2025
Monica Cerillo
I spoke with the most pleasant agent…

I spoke with the most pleasant agent today. Thank you for taking my call, Robin. You were so extremely helpful and very informative. I would definitely recommend Robin.

5
Date of experience: Oct 29, 2025
Janae
Sam B is the best!

Sam B has undeniable skills to get any job done and works hard to make sure everything is up to par!

5
Date of experience: Oct 28, 2025
JoAnna Gochett
Shoutout To Fanisha!

Thank You Fanisha!! Very detailed and took her time explaining any questions that I had! I appreciate the patience, kindness, and the laughs!!

5
Date of experience: Oct 27, 2025
Dawn Passmore
Robin.

Robin is fantastic love dealing with her and she is the best go see her.

5
Date of experience: Oct 27, 2025

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Business Details

  • Omega Auto Care pays the bill when your vehicle’s covered parts and systems break down. Keeping your car beyond its factory warranty makes good financial sense, unless expensive repair bills end up being more than your monthly car payment. That’s where we can help, picking up where your factory warranty leaves off. Our Vehicle Service Contract pays for the repair bills outlined in the coverage level you select. You already have insurance if someone or something damages your car. Omega offers insurance when your car is damaged due to mechanical failure. It’s Protection and Financial Security for you!

    Omega Auto Care is insured by Lyndon Southern Insurance Company, a Fortegra company. We are members of the Vehicle Protection Association, and also of the Jacksonville Chamber of Commerce.See more

  • email reviews@omegaautocare.com
  • call 18778500443
  • language https://omegaautocare.com

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