on-buy.shop

1.5
1.5 Based on 29 reviews

...

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Average Rating

1.5

/
5

29 Reviews

5 Star
7%
4 Star
3%
3 Star
0%
2 Star
7%
1 Star
83%

All Reviews

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Review Time

SIAN BUTLER
I ordered and paid for 2 Pyrex dishes and only received 1. The supplier, 'Goods Depot' did not respo

I ordered and paid for 2 Pyrex dishes and only received 1.
The supplier, 'Goods Depot' did not respond, so I asked Onby for help. Useless response.
I have to accept that I have been ripped off.
DO NOT USE ONBUY.

1
Date of experience: Feb 14, 2026
Nate5789
Very disappointed with the delivery time

I have been waiting weeks for my order. I ordered a quilt in early November and expected it to arrive within a few weeks. Now it’s December 2nd, and I still have not received anything. I will not be ordering from this seller again.

1
Date of experience: Dec 02, 2025
Astrid
Lack of trust

I don't trust this service. They claim to offer 'buyer protection', but when an item I was returning didn't arrive, they stated the last letter of the postcode was incorrect. How do they know that? I reached out, but received no response. The postal service would have likely located the seller since the rest of the address was accurate or returned the package to me. AVOID - there are better deals available elsewhere!

1
Date of experience: Dec 01, 2025
EyjaFodan24
Received a counterfeit product!

I purchased a Funko Pokemon advent calendar for my daughter and received what is clearly a counterfeit item - my daughter was very disappointed this morning! Avoid this seller!

1
Date of experience: Dec 01, 2025
Eliza Wilson
Misleading cancellation policy

The claim that orders can be canceled until dispatch is false! I attempted to cancel my order, but the seller refused, even though the item is still marked as 'awaiting dispatch'.

1
Date of experience: Nov 20, 2025
Delivery issues

I ordered a kilo of granulated coffee for £33.60 and it took forever to arrive, but unfortunately, it never did. I had to go back to the payment service to resolve the issue. There was no communication or response from them. I will not use this service again.

1
Date of experience: Nov 16, 2025
Newt F.
Long wait for my order

I have been waiting for my order for weeks. I placed an order for a quilt in early November and expected it to arrive within a couple of weeks. Now it’s December 2nd and I still have not received anything. I will not be purchasing from this seller again.

1
Date of experience: Nov 10, 2025
Shaun Turner
Fantastic platform

I can’t believe the negative reviews this service has received. I have purchased multiple items here and they always arrived on time. The products were excellent, updates were provided, and I plan to continue buying here.

5
Date of experience: Nov 10, 2025
Joey Taylor
Received a faulty item

I received a rat trap that unfortunately didn’t work and was poorly made.

1
Date of experience: Nov 07, 2025
KC33
Issue with Nintendo Lite

I ordered a Nintendo Lite, but it arrived as a Chinese version that does not support any European games. This is my second review as the service is claiming my review is false; I assure you it is not. Avoid this service, as they seem to be a middleman focused solely on profit.

1
Date of experience: Nov 03, 2025

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