Review Time
I had a very negative interaction with a driver while trying to board the bus. I was supposed to pay only 18 euros, but I was charged 50, which feels unreasonable. The driver's demeanor was rude and disrespectful. I've had a better experience before with a different representative who helped me switch to another timetable. Unfortunately, this second incident has been quite frustrating for me, especially as a 17-year-old.
I faced disrespect from a driver while boarding the bus. I should have only paid 18 euros, but I was charged 50, which is excessive. The driver's attitude was rude and showed a lack of respect. I've had better experiences before, but this incident has left me quite frustrated, especially as a 17-year-old.
I had an excellent experience thanks to a driver who helped recover my brother's phone that was left on a bus. When we called the phone, the driver answered and assisted us in retrieving it without any hassle. He was honest, professional, and very supportive. Experiences like this highlight the quality of staff employed by the company. I'm very grateful!
This service is truly commendable! The journey from Cork to Galway was smooth, and I had a pleasant chat with the driver upon arrival. It's a shame to see negative comments; it seems some people just like to complain. Regardless, my experience was top-notch!
I echo the sentiments of others who rated this service poorly. While it can be good if planned ahead, traveling during peak hours makes it less reliable. I found the ticket prices unreasonable and the service lacking, especially in rural areas. Drivers often don't signal properly, and I felt unsupported as a passenger. I regret not choosing a more reliable option.
It's essential to have two staff members on night services for the driver's safety, especially when dealing with difficult customers. The driver handled the situation well, but it's not ideal for them to manage alone, especially with the new student card rules in place.
I am compelled to report the unprofessional behavior of a driver on the Dublin Airport to Limerick service. After a long journey with my family, we were treated poorly while trying to board in the rain. The driver was aggressive and refused to let us board from the designated area, only to allow others to board from the same spot later. This discriminatory behavior is unacceptable and reflects poorly on the company's service standards.
The bus was on time and the driver was friendly, but I'm giving only one star because the ticketing information was misleading about the bus stop location. It was not clear that the stop was 90 meters beyond the bus station, causing confusion for passengers. Better clarity about the bus stop location is needed.
The driver attempted to block off the front row and lectured me about phone usage, even though he took multiple calls himself. His constant fidgeting was distracting, and the radio was too loud. Additionally, he rudely told passengers to handle their own bags when disembarking. This experience was disappointing, and I hope it doesn't happen again.
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Citylink provide express bus services between Galway-Dublin | Galway-Dublin Airport | Limerick-Dublin Airport | Galway-Cork | Galway Limerick |...
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