ondeck.com.au

4.6
4.6 Based on 41 reviews

OnDeck aims to solve a major issue facing Australian small businesses: the ability to access finance quickly and easily, so business owners can spend their time growing their business instead of seeking finance. Our streamlined online application process ...

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Average Rating

4.6

/
5

41 Reviews

5 Star
85%
4 Star
7%
3 Star
0%
2 Star
0%
1 Star
7%

All Reviews

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Review Time

Nevaeh Carter
A friendly and helpful individual

A friendly and easygoing individual who is very helpful.

5
Date of experience: Dec 11, 2025
Chaz Long
⭐ Exceptional Service ⭐

⭐ Exceptional Service ⭐ I recently received support from a representative, and I couldn't be more satisfied with the experience. They were incredibly professional, helpful, and friendly throughout the entire process. The representative took the time to address all my questions clearly, never rushed me, and made everything feel easy and comfortable. It's uncommon to find someone who blends professionalism with genuine kindness — and this representative truly stands out. I felt supported and respected from start to finish. Highly recommended. 🌟

5
Date of experience: Dec 10, 2025
HC82
A pleasure to work with

A pleasure to work with. Very friendly and honest. I felt that my best interests and those of my company were prioritized, just as if they were their own.

5
Date of experience: Dec 10, 2025
Exceptional support experience

I recently received assistance from a representative, and I couldn't be happier with the experience. They were highly professional, helpful, and warm throughout the entire process. They took the time to answer all my questions clearly, never rushed me, and made everything feel easy and comfortable. It's rare to find someone who combines professionalism with genuine kindness — this representative truly stands out. I felt supported and respected from start to finish. Highly recommended.

5
Date of experience: Dec 10, 2025
Ed Scott
Highly efficient service

Highly efficient service.

5
Date of experience: Dec 10, 2025
Ed Powell
Smooth and easy experience

The entire experience was smooth and easy. The representative was very professional and helpful.

5
Date of experience: Dec 10, 2025
Jenna Parker
Terrible experience

Terrible experience, never received an email update. Once logged in, I saw results stating I would be contacted, but that never happened. My advice is to avoid this service; it doesn't reflect good business practices.

1
Date of experience: Dec 09, 2025
Sykorax_
Effortless process

Effortless process. The team made it much less stressful compared to a major bank, thanks to their personal communication.

5
Date of experience: Dec 09, 2025
Ella Patterson
Exceptional support from the team

The representatives were exceptionally helpful and professional, keeping me informed about the application progress. Working with them was a pleasant experience, which is not always the case in finance applications.

5
Date of experience: Dec 09, 2025
Ruby Lewis
Fast and easy process

Fast and easy process.

5
Date of experience: Dec 09, 2025

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Business Details

  • OnDeck aims to solve a major issue facing Australian small businesses: the ability to access finance quickly and easily, so business owners can spend their time growing their business instead of seeking finance. Our streamlined online application process allows us to evaluate, approve and fund small business loans in as fast as 1 business day, through sophisticated data analysis that looks at the health of a business, not just personal credit score. At OnDeck, we actually want to lend to small business. See more

  • email info@ondeck.com.au
  • call 1800676652
  • language https://ondeck.com.au

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