Review Time
I scheduled a driving course well in advance and was informed about available dates, arranging my leave accordingly. As a member of the armed forces, it was crucial to complete the course as planned. I made multiple attempts to contact them via phone and email. I was promised instructor details by Christmas Eve to begin on January 19th, but I received a last-minute cancellation notice with no alternatives. Avoid this service at all costs; it feels like a complete scam!
I arranged a driving course well ahead of time and was informed about available dates, planning my leave to complete the course. As a member of the armed forces, it was essential that I finished on the specified dates. I reached out multiple times via phone and email. I was promised instructor details by Christmas Eve for a course starting January 19th, only to be informed last minute that my course was canceled with no alternatives. Caution!!! Avoid this service at all costs; it feels like a total scam!
The instructor was exceptional; in just 12 hours, he helped me overcome my nerves and become a confident driver. I highly recommend him. The driving school delivered on their promises, though their communication could improve, as they didn't respond to some of my queries. However, they fulfilled their commitments as stated on their website, so I have no complaints—it was worth the investment.
Any replies from this company trying to save face please ignore they are absolutely awful company and nothing can justify how they respond to general enquires. Trying to gaslight the customer to make the customer look like they are stupid is not a good look. not reading your dodgy small print saying it’s clearly stated is an absolute joke and shows how little you respect your clientele. And once it got questioned you straight up just cancelled the appointment insulting our intelligence. We work in the fields of customer service and know what is to be expected from a company and the communication you display was just abysmal.
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