Review Time
Fantastic service, my order was acknowledged on the same day and the following day I received confirmation that the order had been sent to me. And yes I did receive it, well wrapped up and it came the next day so outstanding service throughout. I knew Online pharmacy was good, I've used them before and they were superb then too. An item you buy from them is always good but it's the colleagues who work for Online pharmacy that do all the work, and they do it brilliantly. Thank you and all your colleagues for such stellar service, you're actually worth a couple of stars more!! Many thanks
My experience with the service was quite disappointing. I ordered 60 units of a popular lip balm and paid extra for quick delivery. However, my order was never shipped, and I later discovered the item was out of stock, which was not mentioned at checkout. Communication was unacceptably slow. I sent several emails and tried calling but received no response for days. When they finally reached out, they informed me that my order was cancelled. I would highly recommend that others exercise caution when ordering from this platform. My experience has been riddled with delays, poor communication, and unmet expectations.
I had a very unsatisfactory experience with the service. I ordered 60 units of a lip balm and even paid extra for expedited shipping. Not only was my order never shipped, but I later learned the item was out of stock, which was never mentioned during checkout. Communication was extremely slow. I sent multiple emails and even tried calling, but received no response for days. When they finally got back to me, they confirmed my order was cancelled. I would strongly advise others to be cautious when ordering from this platform. My experience has been filled with delays, poor communication, and unfulfilled promises.
Update: They contacted the delivery service and had them correct the address, which they did, and I received the package on time. Thank you! By mistake, I provided an incomplete address and emailed the service shortly after placing my order to request a correction. They processed the shipment and then informed me that they couldn't assist. It was my error, and I'm willing to cover the shipping cost, but their lack of effort to help left me feeling dissatisfied.
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