onlinedoctor.boots.com

4.5
4.5 Based on 161 reviews

Health shouldn’t have to wait. With the Boots Online Doctor, it doesn’t have to. Simply go online at a time that suits you and order prescription treatments and home test kits. With pick up in store or free home delivery for most medicines, it’s healthcar...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.5

/
5

161 Reviews

5 Star
77%
4 Star
8%
3 Star
4%
2 Star
3%
1 Star
8%

All Reviews

Filter Reviews

Review Time

Mr NEIL KEMP
Purchased the full course of Mounjaro injection pens total cost nearly £800 pounds, cost of these pe

Purchased the full course of Mounjaro injection pens total cost nearly £800 pounds, cost of these pens kept increasing with every purchase, sometimes I couldn’t get the next level of injections increasing in milligrams due to increase in demand but still Boots online Doctor were charging their customers high prices when other companies online are offering the same product for nearly £100 pounds less for each pen and the following injection increase. Cured Pharmacy are selling the same product and brand for £114 pound 2.5 mg pen and the price stays the same as you order the next level. Their should be a recommended retail price fixed price across all retailers.

1
Date of experience: Feb 22, 2026
Maggie
Can’t fault the service. The response is in timely manner. Whoever replies reads what I have to say

Can’t fault the service. The response is in timely manner. Whoever replies reads what I have to say and points in the right direction. I highly recommend to anyone and I’ll be using it again.

5
Date of experience: Feb 21, 2026
Nad Ism
Moved from a small pharmacy delivery service to Boots, big mistake! Boots take forever to process th

Moved from a small pharmacy delivery service to Boots, big mistake! Boots take forever to process the prescription, then over a week to post it, so the whole process takes close to 2 weeks, they don’t answer the phone when you try and reach out and when you do get through, they are quite rude on the phone. Gone back to my original pharmacy and so much easier to deal with.

1
Date of experience: Feb 12, 2026
Adriana Pimenta
The support is disappointing; the videos and information unecessary. Are the situation is made even

The support is disappointing; the videos and information unecessary. Are the situation is made even worse because they don't order tests, they don't take our measurements, and there's no doctor to advise us over the phone. I wouldn't mind paying. How they can be qualified to release and provide the Mounjaro is something I can't understand.

1
Date of experience: Feb 10, 2026
Leslie
Impressive attention to detail

The thoroughness they exhibited was very comforting. They examined everything carefully before recommending my medication.

5
Date of experience: Jan 18, 2026
Poe Barnes
Overall quite satisfactory, though communication from the pharmacy could improve

Overall quite satisfactory, yet there are times when communication from the pharmacy is lacking, and there seems to be some passing of responsibility between the online doctor and the pharmacy regarding the availability of the medication. Nonetheless, the service is generally good and fairly responsive.

4
Date of experience: Dec 27, 2025
1MLGKingOnLy38
Delayed delivery of medicine

I placed an order for the medicine 5 or 6 days prior, but it arrived late, forcing me to purchase it from another service. Unfortunately, the alternative didn't meet my needs as I had relied on the initial service, which ultimately failed to deliver on time.

1
Date of experience: Dec 20, 2025
PB35
Positive Experience with Altitude Tablets

While in Peru, I ordered altitude tablets from a local store. I had several inquiries, but they quickly confirmed my order was processed for pickup in 2-3 days. I'm glad I did, as many on the trip faced symptoms like breathlessness and nausea, but I had no issues aside from a minor nosebleed at 4900m! I'm very pleased with my choice to use the altitude tablets and appreciate the staff's assistance.

5
Date of experience: Dec 01, 2025
Newt P.
Inquiring about Side Effects

I'm curious if anyone has experienced side effects from wegovy 0.25mg?

4
Date of experience: Nov 30, 2025
Coral
Challenging and Unpleasant Experience

The entire process was painful. The physicians seemed unwilling to assist, and it was quite costly. Other online services are far superior.

1
Date of experience: Nov 30, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Health shouldn’t have to wait. With the Boots Online Doctor, it doesn’t have to. Simply go online at a time that suits you and order prescription treatments and home test kits. With pick up in store or free home delivery for most medicines, it’s healthcare without the hassle.

  • language https://onlinedoctor.boots.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More