Review Time
Be careful, scammers! There was a free gift for 0,99 euro offered for some other internet service. It resulted into a subscription with the monthly payment which i would never do in sound mind. Probably there were some unreadable letters somewhere, which all people don’t see as i see from other reviews. Their products are terrible quality and design, absolutely useless. No customs service, no replies, unsubscribe function doesn’t work, they only demand payment by emails.
Very unsatisfied and feeling scammed.I got the free set, nice, fast delivery, paper box. Low quality hipster but usable. Bralette didn't fit. They have long deadlines for returns (I think to stall you and make sure you enroll in the subscription). I waited for the date to ask a return for a bigger size, couldn't change enven though they had 3 different options for fit in the dropdown menu.Sent and email, got slightly different information from the employee than it said in the website. Got a return of a same size with defect - therefore unusable. Got one bigger size bralette, also doesn't fit. The XL does not even seem to be a C-cup.In the end, it was a complete waste of time and energy, not satisfied with the products for fit or quality, and probably they will still charge me at least one month (even though I cancelled within the trial period).Let's see how it goes but I feel I'll keep having problems with them as they have no option to delete bank details or the entire account. I require the full deletion of my data!
I signed up in April after seeing their promotion to receive a bralette and bottoms the first month for free. We are now in June, no free set and no sign of the 1st month’s bottoms either. I emailed in May to be assured that the ‘free’ set would be with me within 7 days…..still not arrived and we’re now in June. Chased on 3rd June to be told my paid for set would be with me by the 23rd (keep in mind they took £12.99 payment for this in May!)I’ve still not had a sensible answer about the free set that lured me into the subscription. It takes days to get a response from customer services and every after requesting a refund for a non-existent item, they say they don’t offer refunds. Absolute scam, they just want your money. BE WARNED I requested an account deletion and they hold your payment details even after they have deleted your account. Be very careful giving them your bank details as they’ll never get rid of them and the reason given; ‘to prevent fraud and someone opening an account in my name’ Luckily I used PayPal and my payment was protected by them. I have had contact with the following ‘customer service agents’: Lisa, Noa, Isa, Hieke, none of which have helped me over the past 2 months. You are NOT having anymore of my personal information. Your company is a scam. I submitted an account deletion request and a very rude email was sent to me by Hieke who still didn’t answer my question on where my products were, but did managed to tell me that you would still be holding onto my payment details.
i clicked for a pair of boxers for my husband to try for £0.99 i thought why not. they are only worth £0.99 ... they go baggy very quickly and only lasted three washes... i cancelled subscription and i was charged full price for another 2 pairs of useless pants... nice pictures rubbish quality! wouldn't recommend. better to go to primark where you pay the right price for pants that last more than three washes. feel let down and scammed
They are scammers. I bought an article on fressnapf.de and they told me I got a gift for my purchase. It was an on that ASS boxers. I accepted the gift. Nowhere it said that I was going to be subscribed to their products and that I had to pay 3 months mandatory. This is not the way of selling your products on that ass!!!
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