Review Time
Not sure il order again.. ordered a few times and its been pretty good but this time I'm not Impressed. On arrival the tomatoes and grapes were all smashed due to the way they had been packed.. because of this a lot of my other produce were all soaking. The cauliflower came brown the watercress was already yellow and the kale staring to go that way too. This food came on the Tuesday by the Friday came had to throw a broccoli away due to it bring limp and a good few carrots too. Put in a 60 quid order and already more than half needs thrown out. What a shame
I received a 20% discount offer from this company. As my usual organic shop was closed for Xmas I thought I’d try them. Unfortunately when processing my order I didn’t get the 20% reduction and when I emailed them to complain, they ignored me. So my shop cost £27 more, hardly insignificant.The root vegetables are good but the fruit is awful. Clementines that were clearly off and needed to be binned. Tomatoes with a day shelf life at best, grapes that where inedible and looked like been picked out if a bin. I could go on but suffice to say I won’t be going back to these to be conned and given poor quality food. But the mooli, now that was good stuff and shame I’ll miss out on that in future.
Fruit and veg ok. Not enough variety for other organic veggie choices like Able and Cole have. The problem for me is their website system. It keeps not accepting my email. It has been four times that I had to call for them to sort the problem. They changed the password three times. Annoying because you cannot go into your account to place the order.
Been with them for nearly 20 years. Lovely veg and fruit plus grocery and household if required. Food is delicious, drivers are friendly. Odd misdeliveries should not put you off as they have high standards and ethical ethos. Highly recommended.
Great experience so far with this company - after I emailed to ask to be put on the waiting list, a member of staff emailed me back personally to create an account for me which I really appreciated during lockdown. There is a great range of products, it's nice how you can add other items onto your veg box and also say which vegetables you don't like. Our delivery driver is really lovely and friendly and always smiles and tells us to enjoy our day, which I appreciate. Also great that there is minimal plastic used, and the boxes are collected to be recycled. So far, really enjoying it, thank you
There was an issue with the packing, that caused damage to the produce. However they acknowledged the issue, reminded the packers, plus made a very fair discount to cover the damage.Every one of us will make mistakes, but doing the right thing when it happens , and getting it right next time, is the sign of a company that is worth doing business with.
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Delivering the highest quality organic produce from the farm to your door since 1999. Better for the planet, better for wildlife, better for you 🍊
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