orlijewellery.com

4.9
4.9 Based on 62 reviews

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Average Rating

4.9

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5

62 Reviews

5 Star
94%
4 Star
3%
3 Star
2%
2 Star
0%
1 Star
2%

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ER29
Lovely customer service

Ordered an engraved necklace for a close friend who has just had a baby, the company has excellent customer service as I got an unexpected call from them just confirming exactly how I wanted the wording to be placed on it which I thought was lovely, needless to say had a very happy new mummy when the necklace turned up, and will be using again! :)

5
Date of experience: Jul 11, 2025
Charles Anderson
Orli - awful.

Ordered Angel Wing Huggie Hoops earings and Initial and Birthstone Paperclip Chain Bracelet, Silver. Utter rubbish! Bought as a 21st gift for son's girlfriend, I would be embarrassed to gift these. The earing hoops are so small it would be a struggle to fit them on a small child's ears. They are described as silver plated but the wings are of a dull metal that looks nothing like silver. There is a raised seam on the edge of the wing where they have been poorly finished.The bracelet is very flimsy as is the clasp. It is described as stainless steel and silver plated, again looks cheap and I couldn't tell you which part is silver plated as it all looks like cheap metal. There is no weight to it at all. For any normal sized adult female this would be a snug fit. The initial and birthstone charm are just awful. The whole thing looks like something you'd get in a cheap Christmas cracker.I have returned both items and had to pay return postage (£5+) myself, not even a return label provided.One word- AVOID.

1
Date of experience: Jun 27, 2025
L_GEEK
Birthday present

Ordered a few things for choice for a birthday present and decide to keep one and returned the other. I sent back the others signed for delivery and the refund was in my account the same day really efficient will definitely use again and the necklace I kept was lovely and very well made.

5
Date of experience: Feb 07, 2022

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