orolay.com

1.8
1.8 Based on 15 reviews

orolay, orolay coat, orolay jacket, orolay furniture, orolay brand, orolay官网, orolay company...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.8

/
5

15 Reviews

5 Star
13%
4 Star
7%
3 Star
0%
2 Star
7%
1 Star
73%

All Reviews

Filter Reviews

Review Time

welth89
Inconsistent Return Policies

Be cautious: the return policy is inconsistent and varies by vendor or advertiser. The specific return policy for each sale isn’t visible on the order page. You need to click a button to view it, and it often differs from the standard 30-day return policy on the website, leading to confusion and frustration.

1
Date of experience: Jan 07, 2026
Hugo Parker
Misleading Return Policy

Be cautious, as the return policy is not uniform. It varies depending on the vendor or advertiser, and the specific return policy is not visible on the order page. You must click a button to review the return policy for each sale, which often deviates from the standard 30-day return policy on their website, causing confusion and frustration.

1
Date of experience: Jan 06, 2026
Coral Adams
Uncertain Delivery of the Coat

I'm not even sure if I will receive the coat. It’s coming from overseas, and the tracking information is inadequate. Maybe it will arrive by spring.

1
Date of experience: Jan 06, 2026
Grandstupidus27
Poor Quality and Complicated Returns

The item is poorly made. I ordered a vest that looks cute, but the zipper is cheap and gets stuck in the fabric. It took two days to authorize returns for a label, and now I'm worried about which carrier to use for the returns. Very questionable.

2
Date of experience: Dec 31, 2025
Angus J.
Buyer Beware

This company used a delivery service with poor reviews. When my package wasn’t delivered, the company simply told me to contact the carrier, which I have done multiple times. The company has been unhelpful in resolving the issue. Communication is difficult, with no phone support available. Customer service is lacking.

1
Date of experience: Dec 23, 2025
Slow Delivery and Disappointing Quality

The delivery is extremely slow. After placing the order, the details of the shipping are hidden in the fine print at checkout. The products ship from overseas, taking about 15 business days, which equates to around 21 calendar days. The quality is also underwhelming; the garments look decent online, but what arrives feels cheap. The materials are subpar at best. Not for me.

1
Date of experience: Dec 18, 2025
Bonnie Smith
Warm and Stylish Coats

The coats are cute and really warm. I ordered two to choose from and returned one. I was disappointed about the restocking fee; otherwise, I would have given a perfect rating.

4
Date of experience: Dec 17, 2025
Ralphie Kelly
Deceptive Practices

This company is very misleading. It's odd that they use models from a different ethnicity when they’re a foreign company. Shipping takes a long time, and if you need to return or exchange, you have to cover all costs. No shipping label is provided, and customer support is rude. You can't even leave a review for your purchase. Very shady! Consider ordering from a more reputable company.

1
Date of experience: Nov 28, 2025
Loraine S.
Frustrating Experience

This has been the worst experience! I bought a coat that turned out to be too big, and while my return request was initially approved, it was later canceled. The reason given was unclear. I'm left with a coat I can't use and a significant loss.

1
Date of experience: Nov 15, 2025
Jackson
Buyer Beware

Be cautious, as you are ordering from overseas, and it can take three weeks for delivery, which they refer to as 'normal shipping.' Customer service is inadequate, and communication is poor. Save yourself the trouble of dealing with this company.

1
Date of experience: Nov 12, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • orolay, orolay coat, orolay jacket, orolay furniture, orolay brand, orolay官网, orolay company

  • language https://orolay.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More