orthorecover.com

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1 Based on 15 reviews

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15 Reviews

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Christina Sanders
Lack of return assistance

There was a total lack of support when trying to return an item. The company even suggested a 15% discount on future orders. Who would consider ordering from this disappointing service that shows no concern for customer satisfaction?

1
Date of experience: Dec 25, 2025
Jean Price
Lack of customer support and refund issues

There is absolutely no support when it comes to returning items. They even had the nerve to propose a 15 percent discount on future purchases. Who in their right mind would ever consider ordering from this unreliable service that clearly doesn't care?

1
Date of experience: Dec 23, 2025
Harriet Johnson
Caution advised

Caution is advised! If I could give zero stars, I would. The dresses I received were of poor quality and nothing like the images on the website. I attempted to return them for a full refund, but the company refused to provide a return address, claiming shipping to another country would exceed the cost of the items! After filing a claim with a payment service, they offered a 40% refund, but the claim was denied due to my delayed response. The dresses are too poor in quality to even donate. Beware of this service.

1
Date of experience: Aug 20, 2025
Georgene Reed
Not worth it!

Not worth it! I had the same issues as many others here. I ordered shoes and received the wrong size, color, and style. I also ordered a cotton dress but got a cheap polyester item instead. When I contacted the company, they said return shipping would be too expensive and offered me a 10% refund. After insisting on a full refund, they only increased their offer to 15%, which I declined. Now, the company has stopped responding. I wish I had heeded the warnings before making a purchase.

1
Date of experience: Jul 28, 2025
Ateezy
Disappointing experience

I liked the style and colors of the dresses. However, they were described as cotton on the website but arrived labeled as 95% polyester and 5% elastane. Trying them on felt like wearing a plastic bag. I requested a refund but was told to donate them instead or pay $20 for return shipping. Dealing with this service has been very unpleasant, and I consider it a scam. I would give them zero stars if possible.

1
Date of experience: Jul 21, 2025
Kizotau9943
Dishonest vendor

This vendor is dishonest. The products do not match their advertisements, and their return/refund policy is misleading. They are engaged in fraudulent practices.

1
Date of experience: Jul 20, 2025
Sham business practices

I regret not reading reviews before ordering two dresses. I was unaware the company was based in another country. The dresses were advertised as 100% cotton but were actually made of cheap polyester and did not match the pictures. They were uncomfortable to wear. After receiving my order, I immediately reached out for a return but have received no response despite multiple attempts. I doubt they have any intention of honoring their return policy.

1
Date of experience: Jul 17, 2025
Dede
Misleading product descriptions

The dresses appeared lovely and were advertised as made of cotton. However, the actual labels stated they were 95% polyester. Definitely not worth the price!

1
Date of experience: Jul 15, 2025
Elmer Carter
Complete scam

This entire website is a scam. I foolishly ordered a dress advertised as cotton, but a hideous polyester dress was sent instead. They refuse to issue a refund and their customer service seems to be just a way to avoid complaints.

1
Date of experience: Jul 09, 2025
swolfs463378
Avoid purchasing from this service!

Avoid purchasing from this service! Like many others, I had a terrible experience. I ordered two tops in the same size but received two different sizes, neither of which fit. I also ordered sandals that were supposed to be orthopedic but were dangerously wide. They offered me a 15% discount, which I declined since I couldn't use any of the items. They claimed return shipping was too costly, and their final offer was a 20% refund, which I reluctantly accepted. I'm now out nearly $90, and I regret not researching this company beforehand.

1
Date of experience: Jul 07, 2025

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