Review Time
Really happy. Quick delivery of digital tickets. I made a mistake on my order but the customer service team sorted it all out and really helped. Thank you guys much appreciated!!!
We recently booked a hotel and ticket package for Disneyland Paris through Attraction Tickets. After paying in full, our order stayed “pending” for 48 hours. When we called to find out why, we were told the room we had already paid for wasn’t actually available.
They offered us another room, but it was £300 more. With our flights already booked and the trip only three weeks away, we reluctantly agreed. Unfortunately, after paying the extra, we were then told that room also wasn’t available. We were told it was due to a “live booking system,” but it didn’t make sense to us — once you’ve paid, you expect the room to be secured.
Eventually, we did get placed in another hotel and received a refund for the price difference, but the whole process was stressful and avoidable.
I wouldn’t recommend booking last‑minute hotel packages through Attraction Tickets, as they clearly rely on Disney’s confirmation before they can secure your booking, even though they take your payment upfront.
That said, we’ve always used them for park tickets and never had a single issue — they’re excellent for that. Just be cautious with hotel packages, especially close to your travel dates.
I made a small error when I initially booked my tickets. When I reached out for assistance, I was warmly welcomed by a very friendly representative (sorry, I don't recall their name), who immediately put me at ease. Within just five minutes, everything was resolved. I truly appreciate the help and the enticing offers that make it hard to resist.
Extremely convenient, received the tickets for the park via email within 10 minutes of buying. Plus, there’s a complimentary burger valued at 7 euros, and I also enjoyed a 10% discount with a special card. The park experience was fantastic too!
Great offer, but communication could be better. I purchased during the Black Friday sale when the site had issues, leaving me unsure if my payment went through due to a failure message. It did go through. I later tried to change the ticket's start date, emailed, and got no reply. If you need help, it's best to call them. It's unfortunate they lost out on an additional £150 in sales, as we wanted the tickets to start a day earlier.
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