Review Time
I’ve recently had a great experience dealing with Joel at Outback Equipment. I had an issue with a product that I purchased two years ago and he was more than happy to help resolve the issue. I will definitely be purchasing from this company again.
I had a truly wonderful experience with the support team. My call was answered in under a minute, and the assistance was both polite and enthusiastic. They were knowledgeable and handled my order changes efficiently. The competitive pricing is an added benefit, and I appreciate that the company operates locally.
This service is a fantastic place to conduct business. They offer a solid selection at great prices, prioritizing customer satisfaction. When I encountered an issue with my order, a team member was quick to resolve it and provided excellent assistance. I would highly recommend this service.
It was refreshing to experience such exceptional customer service. My call was answered almost immediately, and the representative was polite, enthusiastic, and knowledgeable. They efficiently processed my order changes. The competitive prices and local presence are a definite plus.
While I was initially disappointed that my ordered item was out of stock, the delay turned out to be a pleasant experience. The support team member managed the situation with a level of care that I truly appreciated. Thank you for your assistance.
I recently bought a weathershield and was surprised to find it was only for the front passenger side, as the ad didn't clarify this. The customer service I received was outstanding, with a representative explaining my purchase clearly and assisting me with a follow-up order. However, the ad needs improvement to avoid confusion. I ended up paying for two shipments when it could have been just one. Despite this, my past experiences with the service have been excellent, and the product quality is impressive.
The service team has truly surpassed my expectations. I received two orders in Adelaide, and the experience has been outstanding. The pricing and shipping times were excellent. There was a manufacturing issue with my bag, but the support team member was fantastic in resolving it. They promptly sent a replacement on the same day, no questions asked. The quality of service has ensured that I will be a returning customer. Great job!
I am very thankful for the representative's help in ensuring my order arrived in time for Christmas. They went above and beyond to guarantee timely delivery. It's refreshing to communicate with people who not only promise to help but actually follow through. Thank you!
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Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.
We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.
Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.
We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.
We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.
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