outsourcingangel.com

4.9
4.9 Based on 30 reviews

At Outsourcing Angel, our goal is simple. We do what we love so that you can do what you love. Outsourcing Angel is a division of Red and Black Solutions, which was founded in 2010. We specialise in the recruitment of overseas staff, providing clients wi...

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Average Rating

4.9

/
5

30 Reviews

5 Star
94%
4 Star
3%
3 Star
0%
2 Star
3%
1 Star
0%

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Ann Lugtu
Almost a year in with Outsourcing Angels and I can truly say it’s been a rewarding journey. The tea

Almost a year in with Outsourcing Angels and I can truly say it’s been a rewarding journey.

The team culture is supportive, the leadership listens, and the environment allows you to grow while still maintaining work-life balance. It’s refreshing to be part of a company that values both performance and people.

Proud to be part of this team 💛

5
Date of experience: Feb 26, 2026
Karen Grace Tiapes- Trespeces
I had a wonderful experience with Outsourcing Angels. Their recruitment and hiring process was smoot

I had a wonderful experience with Outsourcing Angels. Their recruitment and hiring process was smooth, seamless, and truly superb from start to finish. The team took the time to understand my skills and strengths, and they successfully matched me with a client that genuinely suits my experience and capabilities.

Special thanks to the Recruitment Manager, Charyl Yanong, along with the onboarding and HR team, who were all very approachable, professional, and supportive. They consistently made sure that their VAs are well-guided, properly checked, and taken care of throughout the process.

I’m truly grateful to be one of their angels and proud to be part of an agency that values its people as much as its clients. Highly recommended!

5
Date of experience: Feb 25, 2026
Tom Johnson
Outsourced Angel

I had a wonderful experience with Outsourcing Angels. Their recruitment and hiring process was smooth, seamless, and truly superb from start to finish. The team took the time to understand my skills and strengths, and they successfully matched me with a client that genuinely suits my experience and capabilities.Special thanks to the Recruitment Manager, Charyl Yanong, along with the onboarding and HR team, who were all very approachable, professional, and supportive. They consistently made sure that their VAs are well-guided, properly checked, and taken care of throughout the process.I’m truly grateful to be one of their angels and proud to be part of an agency that values its people as much as its clients. Highly recommended!

5
Date of experience: Apr 01, 2025
January Anderson
I had an amazing experience with…

I had an amazing experience with Outsourcing Angel! Right from the start, everything went so smoothly. I was paired with a wonderful client who has been nothing short of fantastic. From day one, she has been incredibly supportive, guiding me through everything and making me feel completely at ease. I feel so fortunate to have a client who doesn't just see me as an employee but genuinely cares about me as a person. It's been such a positive and rewarding experience, and I'm truly grateful for the opportunity to work with such a kind and thoughtful person.

5
Date of experience: Aug 07, 2024
IF91
OA can provide the support any business needs

Outsourcing Angels has added value across our business from improving customer service to optimizing collections. We have worked with multiple VAs within OA who have a range of skills that seem to be able to fit any requirement.

5
Date of experience: Jul 31, 2024
Amelia Bell
A Cut Above the Rest…

Having worked with different agencies in the past, Outsourcing Angel has been a cut above the rest! From initial screening of candidates to helping us systemise/automate many our processes to be VA ready, the OA team have been client outcome focused the whole way. Thanks guys!

5
Date of experience: Jul 22, 2024
Nathaniel Ross
Best I have ever dealt with in the BPO industry!

Absolutely thrilled with the service provide by Outsourcing Angel! From start to finish, their team demonstrated exceptional professionalism, efficiency, and expertise. Their seamless integration with our operations has not only streamlined our processes but will also significantly improve our overall productivity. The customer support is top-notch, always available, friendly, and incredibly knowledgeable. Heidi took her time to understand our specific needs and customised their approach accordingly. Communication was clear and transparent throughout, and they consistently delivered on their promises. Their dedication to quality and customer satisfaction truly sets them apart. They operate like a well-oiled machine using EOS as their business operating framework which produces powerful business results. If you are looking for a reliable and highly effective BPO partner, look no further. I can't recommend Outsourcing Angel enough for anyone looking to elevate their business operations. Five stars all the way!

5
Date of experience: Jul 01, 2024
Suzanne R.
Complete rip-off and waste of time

Tried outsourcing angels in hopes of handing off some ongoing chores plus a few quick one-off jobs.Unfortunately, all three people I received were useless. Trying to get them to do any work takes me longer to explain, explain again, correct, explain a third time, tell them ‘no, you’re not actually done yet’, then the deadline sails past and I have to do it myself. One of them went "to a cafe 15 minutes away" but then went AWOL and didn't get in contact until 28 hours later. That's pretty bold for a first day! 🤣We cancelled our engagement and got a refund except for the days we had VAs working.Giving two stars because the backend staff were responsive and helpful.

2
Date of experience: Oct 13, 2023
Rex Clark
Fiona Cruz Clemente in our team is a superstar!

Fiona Cruz Clemente in our team is an absolute superstar! She goes above and beyond to ensure our clients receive the best experience and service. I want to just share client feedback we received this morning"a big shout out to Fiona for working so late last night to sort out calendly. Thank you @Fiona Cruz Clemente you have fabulous work ethic and I appreciate it!"Well done Fiona, well deserved recognition! From everyone at Your Social Voice.

5
Date of experience: Jun 22, 2023
Osbert
I have worked with an OA VA (Isabel :)…

I have worked with an OA VA (Isabel :) for the last 2 years and the entire service has been really outstanding. From the selection process to the training and the ongoing support. It really has helped me grow my business in amazing ways, having someone reliable I could work with on a regular basis, supported by an Australian based management team. Highly recommended!

5
Date of experience: Jul 26, 2019

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Business Details

  • At Outsourcing Angel, our goal is simple. We do what we love so that you can do what you love.

    Outsourcing Angel is a division of Red and Black Solutions, which was founded in 2010. We specialise in the recruitment of overseas staff, providing clients with outsourcing solutions and support for their business.

    Check out our services here:
    http://outsourcingangel.com/services/See more

  • language https://outsourcingangel.com

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