Review Time
Booked and was very impressed by the pre visit service - apparently our oven door was jammed which we understand but the cleaner didn’t even bother to clean the parts he could have cleaned but we were still charged £40 + for him to do nothing - would not recommend this company Message sent to the company which was blocked Really disappointed with your service- we understand that the door is jammed but we didn't realise until after your cleaner left (Dwayne) that he hadn't even bothered to clean the bits he could have done - so we payed £40 + for nothing - really disappointed
Initial contact was fairly persistent and aggressive to get the business, the problem came at the time of the job where the person who came to do the clean agreed that one of the ovens I'd paid to have cleaned didn't need cleaning. He called through to the office to cancel that part of the job and told me the refund would be processed within 10-14 days. 4 weeks later and 2 emails that haven't been responded to and no refund that has appeared... I'm now out of pocket and seemingly unable to get this sorted as I can't get a response.The clean we did get for the range cooker was satisfactory, but not the best service I've had for oven cleaning, the tradesperson also left a mess on the floor for me to clean up. Given the after service I wouldn't recommend this company to anyone.
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