ozeroute.com

Nice driver

The driver was nice , thank you !

Date of experience: May 09, 2025

The travel itself was perfect

The travel itself was perfect. You are lacKing in advertising for the shuttle on line. When you google CDG-Beauvais, the shuttle does not appear. It is a pity because it is the only way really to do it .

Date of experience: Apr 05, 2025

We get to our destination fast and…

We get to our destination fast and without any problems, driver was frendly and polite and we had a pleasant journey, thank you.

Date of experience: Apr 02, 2025

Very responsive helpful and a good price

Date of experience: Feb 27, 2025

Straight forward to organise.

Straight forward to organise.Good communication from the taxi driver prior to pick up.Friendly taxi driver.

Date of experience: Feb 23, 2025

Good service

Very friendly driver, good communication.We used this company for both trips: from airport and back. Very recommended!

Date of experience: Feb 16, 2025

SCAM

Ozeroute sent through BLANK driver details and phone number half an hour before the booked pick up. Driver then didn't show up (should have seen that coming) and we were left with no way to contact anybody for assistance. Absolute SCAM

Date of experience: Feb 02, 2025

Absolutely shocking service

Absolutely shocking service. Cancelled on us with less than 48 hours notice. No communication just an automated cancellation. No offering of an alternative time. Numerous emails sent prior and never once received a reply. Do not use this company!

Date of experience: Jan 30, 2025

Driver did not show

Driver did not show. We booked a shuttle from Paris CDG to our hotel (near Disneyland). The notification email 30mins before pick-up contained no information about our driver or their contact / vehicle details. We arrived to the pick-up location early. We waited for nearly an hour and no driver showed up. We had no other option but to pay for another taxi. I have contacted all of the emails contained in the website seeking a rrefund. Ozeroute, please get in touch with me via Email as soon as possible.

Date of experience: Jan 20, 2025

absolute fraud, shame on you to do this on the Disneyland route where people travel with little chil

i will copy the below review because it is a 100% exact to the word situation that I have faced with my family in December 24."Driver did not show. We booked a shuttle from Paris CDG to our hotel (near Disneyland). The notification email 30mins before pick-up contained no information about our driver or their contact / vehicle details. We arrived to the pick-up location early. We waited for nearly an hour and no driver showed up. We had no other option but to pay for another taxi. I have contacted all of the emails contained in the website seeking a rrefund. Ozeroute, please get in touch with me via Email as soon as possible"I am convinced this is done on purpose, and in fact there are no bus schedules at least for this route. They are likely combining several bookings into one and then sending one driver to pickup multiple booking across several hours spread. SHAME ON YOU. Horrible service, zero responsiveness, absolute ignorance to all my messages through all channels I have tried reaching them through (email, sms, whatsapp). They do this on purpose, because when the driver called me after ignoring my messages to him, his immediate reaction without even asking any questions or commenting on anything was "alright another no show" he of course also ingored my response to him (Which i duplicated in writing) that it is for a fact not a no show because i contacted the firm through 2 channels at least 60 mins before the delay and informed them about the situation and me being forced to take a taxi because i would not stand in the rain with my 3 year old in december in beauvais.

Date of experience: Dec 19, 2024