Review Time
This website sucks. When I tried to refill my monthly bill, it says that it was added to the cart. However, it wasn't. And I have tried over and over and over again to refill without success. Pageplus better fix this website right now. And no, I won't call their customer service line because their customer service also suck. This company will ho bankrupt if this continues. And the day of experience is every month, not just today.
This website sucks. When I tried to refill my monthly bill, it says that it was added to the cart. However, it wasn't. And I have tried over and over and over again to refill without success. Pageplus better fix this website right now. And no, I won't call their customer service line because their customer service also suck. This company will ho bankrupt if this continues. And the day of experience is every month, not just today.
Best choice for a light use back up phone.I have T mobile as the main provider but I needed a pay by use back up phone with a different provider. Page Plus is the only MVNO with Verizon network and coverage which provides that. with junk fees and taxes it's 11.50 every 120 days , which means for as little as $ 35-/ year you have a back up phone with excellent coverage.Since Verizon took over, there have been some unpleasant changes. The mobile internet is NOT available any more on a strictly pay by use basis. Replenishment only works by phone. Cheap phones not available any more. And if you forget to replenish and are one day late, they will take your entire credit, in my case $ 115.with no courtesy whatsoever.But since there is practically no alternative, I am still giving 4 stars.
We used Pageplus for a couple years and finally left them because their customer support is atrociously bad and their website is terrible, nearly impossible to navigate.When we decided to get away from them I wasn't even able to cancel the plans we had, so since we were already closing the account they were using for payment we just let it go so they would cancel themselves due to nonpayment. Well, somehow they found the card number for our new account at a completely different bank and started auto-billing it without authorization OR notice. This went on for months before we realized what they were doing.Now, they refuse to refund that money and are playing stupid about how they got that new card information or where they got it from. During our last correspondence, immediately after informing them we'd filed a complaint with the FTC they hung up without response.I would stay far away from these people if I were you. There is something very shady going on here.
Just so fed up with their text support. I got a new phone and switched my sims card to the new phone. All works well but I cannot receive text messages. After working with tec support, they suggested a new sims card. installed the new card after having page plus tec support change the new card to my existing number. Still no text received, switched the new card to my old phone, a ok receiving text messages. Called text support, told me all looks good on their end. So I called the phone manufacture, and they told me the problem is with my provider, meaning page plus tec support is not catching the problem. I have red that you have to have cdma-less enabled to work, and there is no setting on this phone like the old one has. I tried to tell them about this, and they just kept saying, everything looks good here. It would be great if you could get someone on page plus to listen to you, ready to switch to another provider!
My cellphone is a second phone. For a light user, Pageplus is the cheapest game in town. The coverage is excellent, and if you simply buy prepaid minutes and skip the bill, you can buy a card for as little as ten dollars that expires in 4 months. How much cheaper do you expect? It's a great idea if you have a landline or office phone where you do most of your calling, and just need to get the odd call when you are out and about.
Our household has been using this company for our prepaid cell provider coming up on 2 decades. At one point 4 of us were enrolled in the pay as you go. The monthly price has not gone up in over 15 years. The cell coverage is good. When I call in, I can talk to a real person, and I ALWAYS end up getting my issue resolved. Sure sometimes it takes 3 calls before I talk to someone who can actually help, but for around $3 a month, with a card that lasts for 120 days and carries over, you can not beat it. Thank you page plus!
I have been a customer of this company for probably 20 years now. Since Tracfone bought them, they fail to renew my plan every single month even though they take my payment. The same thing happens to my boyfriend. They are rude and their customer service is abominable. Stay away
They used to be a good service provider years ago. Now if there is a problem they say they can't do anything about it. I have lost about a month of data service after paying for months now. I have to call in every month now to get it cu on. I asked for a credit or refund and they won't do it. The only thing that makes this company halfway decent is the fact they're using Verizon lines. I had Verizon and I didn't have this problem ever. They just bill you to death with $200 to $300 a month charges! I'm considering going to another provider that takes care of their customers. I am always talking to an Asian person. Hey may have outsourced as a reason for bad service now.
Excellent and knowledgeable customer service (a rarity these days.) They also answer within 10-30 seconds of going thru the menu when you call and select the option to speak with an agent if you need to. Their auto-billing works well, and no contract is required. Their website is a bit clunky and a little confusing to navigate, but it has all the functions you need. I have been with them for about 6 years now. For $40.67 per month including tax (the $39.95 Plan) I get Unlimited Talk, Text, Data (First 8 GB Data up to 4G LTE Speed then 2G; Video typically streams at DVD quality.) They buy their bandwith from Verizon, and I get excellent coverage all over the country when I travel (only drops out in the mountains, which is to be expected.) They helped me figure out how to set up my second SIM slot when I went to France and how to avoid any roaming charges. I am very happy with Page Plus, and it would take an awful lot to get me to switch.
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Nationwide prepaid cell phone service provider with low rates, flexible plans, and exceptional customer service. Page Plus has coverage on one of the nation’s largest wireless networks.
