Review Time
I’ve been experiencing arthritis in my hands, arms & fingers for years (I’m 73) and have tried many products for relief but none has been as effective as P &B’s 1:3. The pain subsides quickly! It’s pricey but it works so much better than anything else.
I just canceled my subscription for their Releaf drops. I was a long time customer and found the product helpful. Unfortunately their customer service is unacceptable. Their phone number is just a voicemail system. Email is the only way to communicate.I had to re send an email to customer service when they didn’t respond to my first attempt at reaching them. They created a problem with my account when they finally addressed my concerns and then implied that I was to blame for the confusion. It was as though a bad version of AI was responding. Infuriating!
They sent me a product ready to expire the following month. It's a dark brown color, not light brown and translucent. They said it's normal to use it one after the expiration date. Interesting, huh? They also said it's potency is assured for 2 years from manufacturing date, which they won't give you so how do you know when it was manufactured?Can you believe the mental gymnastics they will do instead of replacing the product?
I ordered this product in December; I forgot to add my unit address, so I didn't get the product. I called the number 3 times and left messages; I emailed them; I had hoped they would re-ship to me or refund my money. It's been over a month, but I have not gotten a response. Very poor customer service, I would not subscribe to thier service.
I have used the 3:1 THC Rich formulation for several years. It works on my knee pain (almost bone on bone) and it takes a small amount. Four times I bought the 1.75 oz container with no problem. The fifth container looked strange with a void in the material. I weighed it and there was 1.44 oz. Had the jar been 1.75 oz as advertised I would give it 5 stars.
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