parkheath.com

2.6
2.6 Based on 14 reviews

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Average Rating

2.6

/
5

14 Reviews

5 Star
33%
4 Star
7%
3 Star
0%
2 Star
0%
1 Star
60%

All Reviews

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Review Time

Airon Jacob Roberto
THIS AGENCY IS A WASTE OF TIME! JUST BECAUSE I AM CLAIMING HOUSING BENEFITS THEY WONT LET ME RENT TH

THIS AGENCY IS A WASTE OF TIME! JUST BECAUSE I AM CLAIMING HOUSING BENEFITS THEY WONT LET ME RENT THE PROPERTY. THAT IS ILLEGAL! THEY SHOULD BE PENALIZED AND SHOULDNT OPERATE! WHEN YOU CALL THEM THEY WILL PASS YOU TO ANOTHER AGENT TO ANOTHER UNTIL YOU WERE JUST HANGING THERE WAITING FOR SOMEONE THEN THEY WILL HANG UP! I WILL REPORT THIS AGENCY TO THE COUNCIL! WHAT THEY ARE DOING IS ILLEGAL! I AM A SINGLE MOM, WORKING FOR MY KID, REASONS WHY I HAVE THE SUPPORT FROM THE GOV'T BUT THEY REFUSED TO ACCEPT ME AND MY KID!!!!!!

1
Date of experience: Feb 25, 2026
Airon Jacob Roberto
THIS AGENCY IS A WASTE OF TIME

THIS AGENCY IS A WASTE OF TIME! JUST BECAUSE I AM CLAIMING HOUSING BENEFITS THEY WONT LET ME RENT THE PROPERTY. THAT IS ILLEGAL! THEY SHOULD BE PENALIZED AND SHOULDNT OPERATE! WHEN YOU CALL THEM THEY WILL PASS YOU TO ANOTHER AGENT TO ANOTHER UNTIL YOU WERE JUST HANGING THERE WAITING FOR SOMEONE THEN THEY WILL HANG UP! I WILL REPORT THIS AGENCY TO THE COUNCIL! WHAT THEY ARE DOING IS ILLEGAL! I AM A SINGLE MOM, WORKING FOR MY KID, REASONS WHY I HAVE THE SUPPORT FROM THE GOV'T BUT THEY REFUSED TO ACCEPT ME AND MY KID!!!!!!

1
Date of experience: Feb 25, 2026
Yourworstenemy
This agency sucks

This agency sucks! They wont accept my offer just because i have a kid! This is an absolute discrimination! They should be reported to Ombudsman! This is against the law!

1
Date of experience: Feb 24, 2026
Jane Callaghan
Professional & helpful

Having rented my property with Parkheath for several years - Anthony and his team have always found great tenants who have respected the property and left in it perfect order.They have always been extremely helpful and have an excellent knowledge of the neighbourhood.

5
Date of experience: Jan 06, 2026
Ælfweard Anderson
Absolutely appalling experience.

I would strongly advise against using this property agency. Their aggressive and dismissive attitude made every interaction stressful and unpleasant. It took them over six months to address basic issues with the property, despite repeated follow-ups. Every delay was met with a new excuse, showing a complete lack of accountability.The team was consistently unprofessional, poorly organised, and clearly incapable of managing even routine property matters. Communication was chaotic, promises were broken, and there was zero sense of urgency or respect for tenants.If you're looking for reliability, professionalism, or even basic competence—look elsewhere.

1
Date of experience: Dec 31, 2024
Derrick Powell
Just another London Ruthless agency!

I lived in a London flat for six years, with the contract managed by Parkheath. Unfortunately, my experience with this agency was extremely disappointing — they are, without a doubt, one of the worst agencies I have encountered.Every year, two months before the end of my tenancy, they attempted to raise the rent, regardless of the circumstances. Despite maintaining the property in excellent condition and having no issues during my entire stay, they asked me to vacate the flat after six years so they could relist it at a significantly higher price — 20% more! What’s worse, they tried to justify this decision as a "tenant safety" issue rather than a financial move.On my final day, they resorted to threats, warning me that if I didn’t return the keys immediately, they would impose additional costs through the landlord.I would strongly advise anyone to avoid these greedy operators.

1
Date of experience: Sep 02, 2024
Alma Anderson
Unprofessional and very Inexperienced Letting Negotiators

Absolutely appalled by the lack of professionalism and inexperience of the letting negotiator at this Estate Agent. Truly unethical and frankly aggressive in regards to prospective new tenants. Awful experience, do not recommend at all.

1
Date of experience: Nov 14, 2023
Geraldine at Parkheath was amazing and…

Geraldine at Parkheath was amazing and sorted all our issues at our new flat. We are very grateful to herself and Michael for really looking after us and efficiently sorting everything so quickly. Their service was wonderful and we are very grateful to have moved into our lovely clean flat. THANK YOU !

5
Date of experience: Oct 02, 2023
Harwood Coleman
Faultless

Parkheath have been faultless in their management of our tenancies and associated building management over the years. Great attention to detail, easy-to-use portal, and great support and communication on our move-out. Special shout-out to Debbie for all her help!

5
Date of experience: Aug 19, 2023
Joe Price
HORRIFIC - STAY AWAY

1. Lettings- Fine service until the agent became irritable and aggressive when we simply (and nicely) asked questions on why landlord was putting more clauses into agreement after they already had our deposit2. Property Management- Horrible, horrific, superficial, rude- We have been living in our flat in Belsize for over three months and simple issues we reported such as broken toilets at move in and broken curtain rods were not fixed, even though raised issue around safety if curtain falls on sleeping children- This was raised numerous times, to numerous individuals- Geraldine has tried to help, but it was only a superficial glue - the issue came back within a few weeks- Specifically, Tom who worked there previously was extremely rude. When he knew he was leaving for another job and truly stopped caring, became outright nastyBottom line: Gel tries and thanks for that, but issues still not fixed, and rest of staff is incompetent and rude in our experience (and it takes a LOT to rile us, let alone leave a review)

1
Date of experience: Mar 09, 2023

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