parksleephotels.com

1.6
1.6 Based on 62 reviews

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Average Rating

1.6

/
5

62 Reviews

5 Star
13%
4 Star
0%
3 Star
0%
2 Star
6%
1 Star
81%

Filtered Reviews

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Digby Barnes
Their customer hours are wrong

Their customer hours are wrong, said thy total for a hotel was $188 but the confirmation from the hotel was $230. Tried to get in touch with customer service but they were closed during stated business hours. Wouldn’t recommend.

1
Date of experience: Sep 10, 2023
Gulliver Johnson
Charged me 19.00 for reservation

Charged me 19.00 for reservation. Email one week before saying my reservation was canceled. No reason given. No refund. Smells like a scam.

1
Date of experience: Mar 22, 2023
Cliff Adams
Charged me 19.00 for reservation

Charged me 19.00 for reservation. Email one week before saying my reservation was canceled. No reason given. No refund. Smells like a scam.

1
Date of experience: Mar 22, 2023
Hudson
Not impressed

Not impressed. Had to cancel, tried to call the # to cancel, but it says to stay on line for directory assistance which costs $4.99, or call #2030 on mobile. I ended up contacting the hotel directly, who had the reservation under Sunno Inc. And had not received the deposit that was charged to my credit card. I have contacted my bank to have them reported and charges blocked and reversed.

1
Date of experience: Jan 23, 2023
Audra Cook
Not impressed

Not impressed. Had to cancel, tried to call the # to cancel, but it says to stay on line for directory assistance which costs $4.99, or call #2030 on mobile. I ended up contacting the hotel directly, who had the reservation under Sunno Inc. And had not received the deposit that was charged to my credit card. I have contacted my bank to have them reported and charges blocked and reversed.

1
Date of experience: Jan 23, 2023
Annabeth Scott
STAY AWAY

I booked a park and stay at a Holiday Inn, I went online and canceled my reservation over a week before my expected arrival and the site did not cancel my booking. I was then charged for one night stay as a no show and I am not getting anywhere with parksleephotels or the hotel itself. If I could give this site a zero I would.

1
Date of experience: Jan 12, 2023
Deorwine
STAY AWAY

I booked a park and stay at a Holiday Inn, I went online and canceled my reservation over a week before my expected arrival and the site did not cancel my booking. I was then charged for one night stay as a no show and I am not getting anywhere with parksleephotels or the hotel itself. If I could give this site a zero I would.

1
Date of experience: Jan 12, 2023
Kathy Brown
SCAM-Charged my card a fee of $23.97

SCAM-Charged my card a fee of $23.97, never made the reservation, and no one answered the 800 number. When I tried to log in, my standard password didn't work so I chose forgot password, It generated a new one and the button that said ' login to my dashboard' raised a concern from my mac security. This is what came up 'Malicious emails often link to this site. Are you sure you want to proceed to the 'company link'

1
Date of experience: Nov 23, 2022
SC34
SCAM-Charged my card a fee of $23.97

SCAM-Charged my card a fee of $23.97, never made the reservation, and no one answered the 800 number. When I tried to log in, my standard password didn't work so I chose forgot password, It generated a new one and the button that said ' login to my dashboard' raised a concern from my mac security. This is what came up 'Malicious emails often link to this site. Are you sure you want to proceed to the 'company link'

1
Date of experience: Nov 23, 2022
Marcie C.
So like others have said

So like others have said, when you book and then show up at the hotel, they have no record of your reservation and need to create another one for you. It takes time - time you do not have unless you are on track to arrive at the airport 3-4 hours before your flight. I saw two charges on my credit card as soon as we got through security at the airport. Either the receptionist at the hotel did not know what they were doing or the duplicate charge is a way to try to get more money. I’ll be disputing one if they both remain after the trip.Either way, due to the hassle and needing to show them the reservation confirmation on your phone and still have to provide a credit card to “pay” for the reservation that you booked online, not to mention manually writing down the make/model/license plate of your vehicle, we’ll pay the extra $25 bucks and park at an actual parking place near the airport.

2
Date of experience: Nov 04, 2022

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