Review Time
The payment machines were out of order, and there was no signal for online payment. I spent less than thirty minutes there and moved my vehicle to avoid a fine, yet I still received one. Upon reaching out to explain, I was informed that I could pay within 48 hours after my visit. This organization seems to prioritize profit over customer service. It’s frustrating that if the machines are not operational—likely a common issue—they still impose charges. Many elderly individuals, including my parents, prefer not to use online payments, and some do not have internet access. This organization needs serious scrutiny.
I am extremely disappointed with this organization. I parked at a local car park, and although I had never faced issues there before, the new management made it difficult to input my car details. The machine indicated no charge, so I assumed everything was fine. I was shocked to receive a £40 fine and when I attempted to appeal, I was coldly informed that I couldn’t. Many others seem to share this experience. I will now opt for another service.
The payment machines were not functioning, and there was no way to pay online. I spent less than half an hour there and moved my vehicle to avoid a fine, yet I still received one. I explained the situation, and they informed me that I had the option to pay within 48 hours post-visit. It seems like a profit-driven organization that takes advantage of individuals. If the machines are out of order—likely a frequent issue—they should not charge customers! Many elderly people, like my parents, are uncomfortable with online payments, and some lack internet access. This organization deserves investigation.
You have no choice but to use this organization's frustrating website for parking payments. It's poorly designed, seemingly benefiting more from fines than actual parking fees. The process is slow, confusing, and irritating. Many likely give up and end up fined later. It happened to me once, and now I set reminders to ensure I pay on time. Clearly, the choice of this organization to manage parking at a local park shows a disregard for visitors’ experiences. This feels more like a trap than a service.
Lack of professionalism at a local site. There was only one payment machine accepting cards, yet it rejected several types. Customers, having agreed to terms and conditions, expected them to be presented clearly, but they were not. Time was wasted. The area deserves better!
The management is incompetent. I've been receiving escalating threat letters despite having settled the fine. An email confirmed my payment, yet I'm still facing legal threats, and the fine has doubled. This is absolute unprofessionalism.
I used to frequent a local nature reserve and enjoyed spending money there. Now, as a disabled individual, I parked in the designated bays with my badge visible and paid for my purchases. Days later, I received a £35 parking fine. This experience has completely soured my view, and while I understand the need for revenue, extortionate practices are not acceptable. Improved signage would have been very helpful.
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Park With Ease provide car park management systems throughout the U.K to tourism, heritage and rural car parks
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