patientfi.com

4.8
4.8 Based on 164 reviews

PatientFi partners with healthcare practices to remove cost barriers by offering patients friendly monthly plans, so more patients can say yes to the elective procedures they want. With PatientFi, paying over time isn’t a last resort. It’s the reason pat...

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Average Rating

4.8

/
5

164 Reviews

5 Star
93%
4 Star
1%
3 Star
0%
2 Star
1%
1 Star
5%

All Reviews

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Review Time

Nicholas Johnson
Misleading loan terms. I setup autopay as a condition to being approved for the loan, now I see the

Misleading loan terms. I setup autopay as a condition to being approved for the loan, now I see the intent. When I set it up there was a "promotional 6 mo free interest" period, then it converted to a regular loan with interest, at least thats how it was explained to me. After the 6 moths, it converted to an INTEREST ONLY loan. I didnt catch it until 10 months of paying almost $300 of interest only payments to them a month, far exeeding what Ive paid down in principal during the promo period. Long story short, these are shark loans meant to draw clients in with misleading sales tactics so they can collect more interest payments than the actual loan was for in the first place, essentally making more money than what was paid to the original vendor. My advice, steer clear of these shark lenders, or make sure the loan terms they explain you on to SELL you on taking a loan out through them is in fact acrurate. Im now paying off the loan in full so that Im putting $100% of my monthly payment into their pocket while paying ZERO towards the actual loan.

1
Date of experience: Feb 26, 2026
Ines Taylor
Justin

Justin was very helpful and responsive! He was able to help me as he said he would!

5
Date of experience: Jul 29, 2025
xavier693_31
Justin was SUCH a pleasure to speak…

Justin was SUCH a pleasure to speak with. He was extremely helpful, informative, professional, and very easy to understand. His goal was to get all my concerns addressed in the easiest possible manor and he definitely succeeded!! He is a huge asset to your company. Thank you Justin for everything!! 🙌🏼

5
Date of experience: Jul 28, 2025
Elaine Taylor
Amazing personal

Jackie worked tirelessly until my issue was resolved. She was polite, respectful and professional. In short she was amazing.

5
Date of experience: Jul 25, 2025
Rosa Renard
Very friendly and informal!

5
Date of experience: Jul 25, 2025
Tracy T.
very knowlegable

Clarissa very knowlegable, very patient.

5
Date of experience: Jul 24, 2025
Christine Barnes
Was very helpful it answered all of my…

Was very helpful it answered all of my questions

5
Date of experience: Jul 24, 2025
Chris Lund
Very polite and helpful

5
Date of experience: Jul 22, 2025
Karlene Clark
Prompt Customer Service

Jackie was great. I couldn't view if Patientfi had received my payment for June and she quickly confirmed that it was reflected on her side.

5
Date of experience: Jul 22, 2025
Erin
Justin needs a raise!!!

Justin was very helpful, and solved my problem!. If I was his boss I would give him a million dollars!!!!

5
Date of experience: Jul 21, 2025

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Business Details

  • PatientFi partners with healthcare practices to remove cost barriers by offering patients friendly monthly plans, so more patients can say yes to the elective procedures they want.

    With PatientFi, paying over time isn’t a last resort. It’s the reason patients can get excited about saying yes to the treatments and procedures they want.

  • email hello@patientfi.com
  • call 8667345979
  • language https://patientfi.com

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